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Reginald Polk

Customer Outcomes Delivery Manager at ServiceNow at ServiceNow

Reggie Polk is a Customer Outcomes Delivery Manager at ServiceNow, based in Chula Vista, CA.3 He is a corporate trainer who specializes in infusing authentic storytelling and story facilitation into his work.1 Polk is responsible for onboarding sales and service team members, equipping them with communication skills needed for their jobs.1 He leads training programs, including a highly-rated course called Advisory Skills, which focuses on pitching and communicating with executives.1

Polk has a diverse background, including:

  1. U.S. Navy veteran1
  2. Former technical support engineer1
  3. Certified Story Facilitator through Leadership Story Lab12

In his role at ServiceNow, Polk emphasizes the importance of storytelling in various aspects of the business, from sales pitches to implementation processes.1 He believes in using stories to help people connect, understand customer needs, and effectively communicate the value of ServiceNow's software solutions.1

Outside of work, Polk is passionate about authentic storytelling and has developed ideas to help people share their life stories, such as a customized bottle-opener concept.1

Highlights

When You Unlock Authentic Storytelling In Corporate Trainings
When You Unlock Authentic Storytelling In Corporate Trainings
Become a Certified Story Facilitator
Become a Certified Story Facilitator
Senior Manager, Customer Engagement - Built In Colorado
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Senior Manager, Customer Engagement - ServiceNow | Built In Boston

Related Questions

How did Reggie Polk transition from being a U.S. Navy veteran to a corporate trainer at ServiceNow?
What specific storytelling techniques does Reggie Polk use in his training sessions at ServiceNow?
How has Reggie Polk's background in technical support engineering influenced his approach to corporate training?
What are some examples of successful storytelling in corporate trainings led by Reggie Polk?
How does Reggie Polk incorporate feedback from participants into his storytelling training sessions?
Reginald Polk
Reginald Polk, photo 1
Reginald Polk, photo 2
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Location

Greater San Diego Area