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Renato Almeida

Technical Support Engineer at ServiceNow

Renato Almeida is a seasoned IT professional with over 16 years of experience in the field, currently working as a Technical Support Engineer at ServiceNow. He has specialized in DB2 Database Administration for Linux, UNIX (AIX), and Windows (DB2 UDB) for more than 12 years.

Key Highlights

  • Expertise: DB2 Database Administration, ETL, backup and recovery strategy, security, maintenance, troubleshooting, high availability (HADR), data propagation (DPROP), TSA (Tivoli System Automation), TSM, and performance tuning.
  • Leadership: Experience in leading DBA teams.
  • Methodologies: Proficient in ITIL and LEAN methodology to enhance work productivity.

Education

  • DB2 for Linux, UNIX and Windows, Computer and Information Sciences and Support Services at Instituto de Pesquisas Eldorado
  • Database and Data Analytics at University of California, Santa Cruz
  • MBA in People Management at Faculdade Venda Nova do Imigrante – FAVENI
  • Information Technology Management at Universidade Paulista
  • Computer Technician at Senac Brasil

Professional Journey

  1. Technical Support Engineer at ServiceNow (current position)
  2. Database Administrator at UPS
  3. DB2 DBA at IBM
  4. DB Engineer at M-team
  5. DB2 DBA & Oracle Pre Sales Consultant at Lume Tecnologia
  6. Team Coordinator & DB2 DBA at IBM
  7. Helpdesk Support Analyst at IBM

Renato Almeida's extensive experience in database administration, coupled with his leadership skills and diverse educational background, makes him a valuable asset in the IT industry.

Highlights

Dec 10 · espncricinfo.com
Renato Almeida Profile - Cricket Player South Africa - ESPNcricinfo
Nov 14 · alpar.com.br
ServiceNow Day na BRF: Inovação, Alinhamento e Estratégia de Valor
Jul 9 · youtube.com
Tech Showcase - NetBox, Netpicker and Slurp'it - YouTube
Tech Showcase - NetBox, Netpicker and Slurp'it - YouTube

Related Questions

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How has Renato Almeida's experience in DB2 Database Administration benefited his role at ServiceNow?
What leadership skills has Renato Almeida developed in his IT career?
How does Renato Almeida apply ITIL and LEAN methodology in his work?
What are some notable achievements of Renato Almeida in his IT career?
Renato Almeida
Renato Almeida, photo 1
Renato Almeida, photo 2
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Location

Orlando, Florida