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Rhiannon Garrett

Senior Manager at ServiceNow

Rhiannon Garrett is a seasoned professional with over 15 years of experience in the IT industry. She specializes in people management, process development, continual service improvement, and vendor support relationship management.

She has a proven track record of managing both technical and non-technical resources across multiple locations in the UK and internationally, with strong support capabilities across common service levels, especially in break/fix and managed services.

Rhiannon's career includes roles such as Senior Manager, Security Operations at ServiceNow, IT & Service Operations Manager at Roc Technologies, Support Manager at RM plc, Technical Resolver Group Team Leader at Dimension Data, among various other technical and managerial positions in prominent organizations.

Her professional journey began with desktop support and end-user training delivery technical roles, gradually progressing to leadership and managerial positions, showcasing her diverse skill set and adaptability in the IT services sector.

Highlights

Rollback of diversity efforts leaves teachers wondering about effects ...
Senior Manager - ServiceNow Security Operations - Deloitte

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Location

United Kingdom