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Ricardo Alqueidão

Head of Automation and RPA for Customer Services and Backoffice - Process Automation Delivery & Operations Lead

Ricardo Ferreira Alqueidão is a skilled professional who has been leading Automation & RPA teams for the past few years, focusing on enhancing efficiency, reducing costs, and ensuring customer satisfaction. He is known for his dedication to an Automation First culture, actively promoting Automation and RPA through various channels including presentations, workshops, and training sessions. Ricardo is a sought-after speaker on topics related to Intelligent Automation and RPA.

Ricardo pursued his academic journey by completing a Master's Degree in Computer Science and Engineering (MSCS) with a specialization in Enterprise Information Systems and Technologies Systems, as well as a Bachelor's degree in Computer Science & Engineering. His educational background also includes a course in Ciências e Tecnologias from Escola Secundária Damião de Goes, Alenquer.

Throughout his career, Ricardo has held key positions in reputable organizations. He has served as the Head of RPA for Customer Services and Backoffice at NOS SGPS and as the Head of Analytics & Automation at BiG - Banco de Investimento Global. Ricardo has also made notable contributions as the RPA & IA Speaker at Intelligent Automation Week 2019 organized by IQPC. His experience includes leading the Automation & Robotics (ACoE) Department at BiG - Banco de Investimento Global, working as a Senior Consultant in RPA & Analytics at EY, and holding roles such as RPA Developer at everis and Solutions Assistant at everis in areas like Java and Liferay.

Highlights

Nov 27 · asdevents.com
Intelligent Automation Week | ASDEvents
Jan 7 · riferrei.com
LinkedIn and the Nightmare of Connection Requests
May 30 · files.dre.pt
[PDF] SUPLEMENTO - Diário da República

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Ricardo Alqueidão
Ricardo Alqueidão, photo 1
Ricardo Alqueidão, photo 2
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Location

Lisbon Metropolitan Area