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Richard Broome
Adjunct Professor The George Washington University, Montana State University
Professional Background
Richard Broome is a distinguished leader with a rich and diverse background in both military and civilian sectors. His career spans several decades, showcasing his dedication to public service and his unwavering commitment to national security and organizational preparedness. Broome’s journey began at an early age when he enlisted in the U.S. Army as a private at just 18 years old. Over the course of twenty-seven years, he rose through the ranks to retire as a Colonel, having gained invaluable experience and insight into military operations and leadership. Notably, he served with the esteemed 9th Infantry Division, also known as 'The Old Reliables,' and contributed significantly to the faculty at the United States Military Academy at West Point.
Broome's military career was marked by pivotal moments, including his tenure on the White House staff at the National Security Council during critical times when the nation confronted challenges associated with military actions in the Middle East. As a key member of the crisis management leadership team, he was instrumental in shaping responses to national emergencies and implementing strategies that ensured the safety and security of the nation.
Following his retirement from the Army, Broome transitioned into the private sector, where he took on leadership roles at prominent organizations such as NASDAQ, Computer Sciences Corporation, and Booz Allen Hamilton. In these roles, he specialized in risk management, focusing on threats such as pandemics, bioterrorism, and cyber attacks. His work involved engaging with clients including Bank of America, the Department of Homeland Security, and the Central Intelligence Agency (CIA), where he developed preparedness strategies to fortify organizational resilience against various risks.
Education and Achievements
Richard Broome's educational credentials are a testament to his commitment to lifelong learning and professional development. He holds multiple advanced degrees, including a Master of Science (M.S.) in Information Systems from the Naval Postgraduate School, a Master of Science (M.S.) in Systems Management from the University of Southern California, and a Bachelor of Science (B.S.) in Psychology from Utah State University. These qualifications have equipped him with a comprehensive understanding of both technical and human factors that play an essential role in leadership and organizational effectiveness.
As an academic, Broome has also made significant contributions to the field of education. He is a faculty member at the Montana State University College of Business & Entrepreneurship, where he shares his expertise in entrepreneurship, critical thinking, business visioning, and leadership with aspiring students. Moreover, he serves as a faculty fellow in the MSU Honors College and is actively involved in curriculum development, ensuring that the educational experience is rigorous and relevant.
At The George Washington University School of Medicine and Health Sciences, Broome plays a vital role in the Department of Clinical Research and Leadership. Here, he has helped to design the leadership curriculum for a unique bachelor’s degree program aimed at military members of the U.S. Special Operations Command, a highly selective program that equips leaders with the skills necessary for global disaster response. Additionally, he is in the process of developing a master’s degree in crisis operational leadership, further demonstrating his commitment to advancing education in critical fields.
Notable Contributions and Leadership
Richard Broome's leadership extends beyond the classroom and the military. He is a member of the National Advisory Board for the Montana State University Leadership Institute, where he contributes to initiatives aimed at cultivating effective leadership practices within the academic community. His insights as a member of the editorial board for the Bozeman Daily Chronicle further reflect his engagement with local and national issues, showcasing his dedication to public discourse and community development.
As a former board member of HAVEN, a non-profit organization in Montana focused on aiding victims of domestic violence, Broome's community involvement underscores his passion for social responsibility and support for vulnerable populations. Through his work with HAVEN, he has been an advocate for change, striving to uplift those in need and foster a more compassionate community.
In addition to his leadership and commitment to education and service, Broome is recognized for his contributions as a writer and speaker. He has authored over fifty articles and has been featured in interviews with major publications, including the NEW YORK TIMES and the WASHINGTON POST. Through his speaking engagements at national industry conferences, he shares his knowledge and experiences on a variety of topics related to leadership, crisis management, and organizational preparedness.
Broome is also the author of three novels, a testament to his creative capabilities and his ability to engage with audiences through storytelling. His literary contributions reflect not only his varied interests but also his dedication to sharing knowledge and insights through multiple mediums.
Conclusion
In summary, Richard Broome is an accomplished veteran, educator, and thought leader who has made significant contributions to military service, education, and organizational leadership. His extensive experience and knowledge have positioned him as a key figure in fostering preparedness strategies for public and private sector entities. His dedication to teaching, community service, and continuous learning highlights a career that is not only inspiring but also impactful across multiple sectors. As he continues to innovate and influence the fields of crisis operational leadership and management education, Broome remains a respected authority in shaping leaders who are well-equipped to tackle the challenges of our time.
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Mesh is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Mesh centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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