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Rizwi Nallawangsa
Project Manager - Sales & Enablement at Cisco
Professional Background
Rizwi Nallawangsa is a dynamic project manager and product owner with a wealth of knowledge and experience across various domains, including sales, support, and customer service. With a career path that reflects a commitment to growth and innovation, Rizwi has successfully held strategic positions that leverage his ability to adapt to change and think creatively. His passion for teamwork and collaboration has enabled him to thrive in fast-paced environments while consistently delivering measurable and impactful results.
Currently, Rizwi serves as a Project Manager - Sales & Enablement at Cisco, where he utilizes his extensive background to drive projects that support the development and onboarding of sales strategies. His hands-on experience in managing projects ensures that each initiative aligns with organizational goals and delivers exceptional value to customers and stakeholders alike.
Before his role at Cisco, Rizwi was a Product Owner - Mobility Fulfillment at TELUS Digital, where he played a pivotal role in enhancing mobile solutions tailored to meet customer needs. His ability to navigate complex challenges and harness technology for effective problem-solving was instrumental in achieving project milestones and exceeding expectations.
Rizwi’s career at TELUS spans various capacities, including serving as a Subject Matter Expert in Store and Dealer Support, where he advised on best practices for customer engagement and experience. His journey began at Go Wireless Inc. as a Business Sales Representative, where he laid the groundwork for his impressive career in technology and customer-centric services.
Education and Achievements
Rizwi Nallawangsa's educational background is rooted in the arts, having studied Visual Arts at Wexford Collegiate School for the Arts. This foundational training in creative disciplines has contributed to his innovative thinking and ability to approach problems with a fresh perspective. He further honed his design skills by studying Graphic Design at George Brown College, equipping himself with the technical know-how to blend creativity and technology in his projects.
Rizwi’s achievements are a testament to his commitment to professional development and customer satisfaction. He is known for fostering cross-functional collaboration, inspiring teams to achieve common goals, and utilizing technology to streamline processes and improve team efficiency.
Skills and Expertise
With a robust skill set that encompasses project management, product ownership, and customer service, Rizwi is well-equipped to lead teams and drive projects to success. His keen insight into sales enablement strategies allows him to identify opportunities for growth and optimization, while his experience in customer support ensures that he prioritizes user experience in every initiative.
Rizwi’s capacity to embrace change and innovative solutions makes him a valuable asset to any organization and a sought-after leader in his field.
Notable Achievements
Some of Rizwi's notable accomplishments include:
- Leading cross-functional teams at Cisco to implement impactful sales strategies that boost overall performance and customer engagement.
- Successfully managing and launching multiple mobility projects at TELUS Digital, enhancing the customer experience and driving adoption rates.
- Contributing to the development of best practices for customer support at TELUS, which significantly improved service delivery and customer satisfaction metrics.
Rizwi’s journey is characterized by a proactive approach towards teamwork, a strong belief in continuous improvement, and an unwavering dedication to utilizing technology for impactful business solutions.
