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Robert Kadoi Peterson MSc

Customer Experience | UX | Service Design | Strategy

Robert Kadoi Peterson is a Strategic and creative problem solver with a passion for designing end-to-end user experiences and product/service eco-systems to address real-world challenges.

His expertise encompasses user research, market research, customer journey mapping, persona development, experience mapping, UX design, product design, service design, information architecture, prototyping, user testing, technology assessment, and planning, design thinking, and workshops.

Robert holds a Masters in Strategic Product Design, Industrial Design / Product Management from Delft University of Technology and has completed courses in UX Design Immersive from General Assembly and Information Design & Corporate Communications, Marketing, International Relations from Bentley University.

With a rich professional background, Robert has held roles such as VP Senior Product Owner and VP Service Design at J.P. Morgan, Experience Design Lead at RelationalAI, Senior UX Designer / Product Lead at Infor, Producer at Citi Consumer Innovation Labs, and various key positions in renowned organizations like BMW and De Plano Group.

He was also a Startup Finalist at MassChallenge and Co-Founder | President of Oto, a brand focused on sustainable beverages without disposable bottles. Robert's experience extends across diverse industries, showcasing his adaptability and expertise in crafting innovative solutions.

Highlights

Jan 3 · linkedin

Happy 2022 everyone! I'm happy to announce my team is expanding! I am looking to add an associate Business Architect to work directly with me to pioneer the conceptualization and execution of business transformation. What does that mean? This means we don't only come up with ideas on how to transform a business, but we actually realize them by redesigning our processes, op models, technology and implement them to serve the best experience to our clients and employees.

If you have a broad range of interests and experience between Service Design, Client Experience, UX, complex problem solving, technology, data and systems thinking, this may be an excellent opportunity for you. Please apply if interested and/or contact me if you have any questions.

Aug 7 · linkedin

Check out my latest article defining the different roles and type of jobs existing in the digital product and UX space. I hope this helps HR and design / product professionals find more relevant matches and understand the different routes that exist in this space.

https://lnkd.in/eWXtzfR

#ux #productmgmt #hrsoftware

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Robert Kadoi Peterson MSc
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Location

New York, New York, United States