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Rodrigo Miranda
Client Manager at Arazy Group Consultants Inc.
Professional Background
Rodrigo Assuncao Miranda is a seasoned IT professional with a robust and diverse background spanning over a decade in the tech industry. His impressive career at IBM highlights his expertise in managing significant projects across various sectors including Industry, Finance, and Health. Rodrigo has made notable contributions to the evolution of internal processes and project methodologies, demonstrating an ability to lead teams toward success in complex and dynamic environments.
In his role at IBM, Rodrigo was instrumental in spearheading internal transition projects while ensuring the adoption of effective methodologies that optimized system monitoring and services for a wide array of clients. His dedication and exemplary performance have been recognized with two prestigious awards in the “Hall of Fame IBM,” a testament to his commitment to excellence in project execution. Additionally, his consistency in achieving the highest productivity ratings throughout his tenure at IBM underlines his focus on delivering quality results.
Rodrigo has extensive experience working with remote and global teams, adeptly navigating through different cultures and diverse work styles. His international experience extends to managing large-scale projects, where he directly reported to executives in the USA, Europe, and India, illustrating his capability to operate in a global business landscape. Displaying a commitment to professional growth, he possesses certifications including ITIL V3 (2013) and Junior Project Manager from IBM (2016).
Moreover, his proficiency in methodologies such as Agile, Design Thinking, and Lean/GDF underscores his versatile approach to project management and process improvement, making him a valued asset in any organization looking to enhance performance.
Education and Achievements
Rodrigo’s academic background further complements his professional journey. He holds a Master of Business Administration (M.B.A) in Human Resources Management from FUMEC, where he honed his skills in people management and organizational leadership. Furthermore, he earned a Bachelor’s degree in Computer Engineering from Universidade de Uberaba, providing him with a solid technical foundation to support his career in information technology.
Rodrigo's educational pursuits have been a critical factor in his career development, reinforcing his commitment to continuous learning and adaptation in a fast-paced technological environment. His combination of technical expertise and managerial acumen positions him uniquely in the IT industry.
Notable Skills and Tools
Rodrigo's experience is enriched by his familiarity with various tools that enhance communication and project management, including MS Office, Zoom, Webex, Mural, Slack, and ServiceNow. His fluency in English also serves as a significant asset, allowing him to engage effectively in multinational settings. His adaptable skill set, coupled with his methodical approach to project management, contributes to his success in navigating complex projects and delivering superior results.
