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Romy Detrixhe
General Manager at Oasis by swg
Professional Background
Romy Detrixhe is an enthusiastic and committed professional, well-versed in private events, management, sales, and exceptional customer service. Throughout a diverse career that spans various sectors of the hospitality industry, Romy has demonstrated a remarkable ability to cultivate client relationships, resulting in successful outcomes time after time. Known for an energetic approach, Romy leverages a proactive mindset alongside creative solutions to enhance guest experiences and streamline operations.
As the General Manager at Oasis by swg, Romy has honed her expertise in overseeing daily operations, ensuring that every event and interaction is carried out with utmost professionalism and attention to detail. Her background in hospitality management and event coordination at Sonoma Wine Garden has equipped her with the necessary skills to plan and execute memorable events tailored to clients’ specifications. Romy’s leadership and organizational abilities have made her a key player in the venues she has worked with, fostering teamwork and a focus on excellence in service.
Additionally, her multifaceted career includes roles as a Manager at both Islands Restaurants and The Villa Restaurant, where she further developed her leadership skills and deepened her understanding of customer preferences in a fast-paced environment. Drawing from her diverse experiences, Romy has also excelled in sales and merchandising as a Sales Associate at Calypso St. Barth, showcasing her adaptability to different business facets.
Romy’s commitment to community and personal growth shines through her involvement in sports as a volunteer Volleyball Coach at Sunshine Volleyball Club and through Malibu Private Volleyball Lessons, contributing to shaping young athletes both on and off the court. This role complements her entrepreneurial spirit from her time as the Owner at Old School Malibu, where she learned firsthand the intricacies of running a business successfully.
Education and Achievements
Romy’s academic journey began at Santa Monica College, where she pursued studies relevant to her career in hospitality and management. Seeking to refine her skills further, she continued her education at Loyola Marymount, specializing in Hotel and Restaurant Management. These educational experiences provided a solid foundation for her professional pursuits, contributing to her thorough understanding of the hospitality landscape and the nuances within private events and service excellence.
Romy is dedicated to continual learning and self-improvement, staying informed about industry trends and best practices to enhance her service delivery and event management abilities. In each of her roles, she has made a significant impact, whether through enhancing customer experiences, increasing revenue, or building strong networks within the community.
Notable Achievements
- Successfully managed and executed numerous private and corporate events at Oasis by swg, driving customer satisfaction and brand loyalty.
- Played an instrumental role in increasing event bookings and revenue while serving as Director of Special Events at Sonoma Wine Garden.
- Excelled in enhancing customer experiences and team performance as Hospitality Manager at Sonoma Wine Garden, fostering a culture of excellence within the hospitality team.
- Developed strong operational frameworks as Manager at Islands Restaurants and The Villa Restaurant, ensuring consistency and quality in service and dining experiences.
- Gained valuable sales and customer service experience as a Sales Associate at Calypso St. Barth, known for her ability to connect with clients and exceed sales targets.
- Impacted the local community positively by coaching young athletes and promoting physical fitness and teamwork skills through volleyball coaching.
tags':['private events','hospitality management','customer service','event coordination','sales experience','team leadership','Loyola Marymount','Santa Monica College','Oasis by swg','Sonoma Wine Garden','Islands Restaurants','The Villa Restaurant','Calypso St. Barth','volleyball coaching','Old School Malibu','client relationships','community involvement'],
