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Ryan Swigler

Senior Director, Customer Success at Okta, Inc.

Seasoned software professional experienced in building high-performing Customer Success teams focused on delivering mission critical Software as a Service (SaaS) solutions to the world’s largest and most complex organizations. Career highlights include:

  • Built and led high performing Customer Success teams, who consistently exceeded activation and renewals goals, while closely partnering with both internal and customer cross-functional teams.

  • Scaled high-touch Strategic Customer Success motion within hyper-growth business (~45%+ average YoY growth, from $200M to $1.25B+), growing the portfolio from $30M to $100M+

  • Acted as trusted, key advisor for both internal and customer C-level executive teams (predominantly oriented towards CCO, CIO, CISO and CTO audiences).

  • Spent significant time 'within the walls' of some of the world's largest enterprises (23 of Fortune 100) helping bridge strategic goals and initiatives with tactical execution.

Ryan Swigler
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Experience

Senior Director, Customer Success (Strategic & Federal) at Okta

Education

BS, Systems Engineering, University of Virginia
MS, Industrial and Systems Engineering, University of Florida
MS, Business Administration - Management, University of Florida - Warrington College Of Business

Location

United States