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Sai Alluri
Co-Founder & CEO @ Momos
Sai Alluri is the Co-Founder and CEO of Momos, a software platform that helps restaurants increase customer engagement and revenue.12 He founded Momos with Andrew Liu in 2020 to provide restaurants with a consolidated dashboard for maximizing revenue through marketing, customer engagement, and analytics.1
Background and Experience
Before co-founding Momos, Sai Alluri had significant experience in the food and technology industries:
- He spent six years working at Uber and Grab, where he helped build their ride-sharing, food-delivery, and cloud kitchens businesses across the Asia-Pacific region.2
- Notably, he started and ran GrabKitchen, which became Southeast Asia's largest cloud kitchen network.1
Momos Platform
Momos is an all-in-one customer engagement platform designed to help restaurants grow and retain their customer base.4 The platform offers several key features:
- Consolidation of email marketing and feedback management
- Leveraging AI for customer engagement
- Identifying key areas for restaurants to delight their customers
Recent Developments
In September 2024, Sai Alluri announced that Momos had raised $10 million in a Series A funding round, bringing their total funding to $17 million.5 This funding is expected to accelerate the company's growth and expand its reach to millions of businesses worldwide.3
Personal Background
Sai Alluri is a first-generation immigrant to the United States from India. His parents made significant sacrifices to build a new life for their family in America.2
Sai Alluri's commitment to empowering restaurants and his experience in the food-tech industry have positioned him as a notable figure in the digital hospitality sector.
Highlights
Introducing Momos Customer Insights 3.0 Smarter Surveys, Better Insights, More Customers
Capturing Insights is hard. Existing survey solutions fail to track detailed customer experiences across all locations, making it challenging to really understand your customers.
Customer Insights 3.0 is our latest update. Now with smart surveys integrated directly with your tech stack, Momos helps collect customer feedback from everywhere, and generate insights at every location, all powered by AI.
Designed to help multi-location brands: 💡 Turn Feedback Into Insights at Every Location 🚀 Improve Online And Offline Everywhere 🔁 Drive More Repeat Customers
It doesn't matter if you are trying to capture regular feedback with a 2 question survey or if you want to improve your overall operational excellence with a detailed dynamic survey, Momos has you covered!
Best part is that the all new redesigned customer insights dashboard provides powerful recommendations at a brand, location, service mode, category and even at an item level to support your teams to improve customer experience in real time.
Brands like Black Rock Coffee Bar, with 100+ locations, receive more than 5k+ customer interactions every month making it tough to understand and respond back to all their guests seamlessly.
We loved partnering with Devin and the Black Rock team to consolidate all their guest feedback in Momos while making it easier for them to respond back to their guests with AI. This saves time for other initiatives that can delight their customers even more!
“Momos has provided us with a platform that makes management and analysis of our customer feedback a quick and easy process. The Momos team has been beyond helpful and supportive along the way; regularly requesting feedback from our team, and frequently pushing out new updates and features. Momos has been a game changer for us!" - Devin Levine
