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Sam Jermy

Head of Customer Success Operations - Game Services at Unity Technologies

Sam Jermy is an experienced professional with a versatile background across various domains such as customer success, infrastructure supply chain, mobile strategy, user acquisition, indie game development, and mechanical estimation.

Currently, Sam holds the position of Head of Customer Success Operations - Game Services at Unity Technologies, where he leads operations related to customer success within the gaming industry.

Prior to his role at Unity Technologies, Sam served as the Business Improvement Specialist and Head of Infrastructure Supply Chain at the same company, showcasing his expertise in improving business processes and managing infrastructure supply chains efficiently.

With a background in mobile strategy, Sam previously worked as a Mobile Strategy Specialist at Pocketworks Mobile Ltd, demonstrating his knowledge and skills in developing strategies for mobile applications.

In the realm of user acquisition, Sam held the role of User Acquisition Manager at Dubit Limited, where he likely honed his abilities in acquiring and retaining users for digital products.

Moreover, Sam has a passion for indie game development, as evidenced by his involvement as the Founder & Organiser of Norfolk Indie Game Developers, highlighting his entrepreneurial spirit and community-building skills within the gaming industry.

Before delving into the world of technology and gaming, Sam gained experience in diverse fields such as retail and construction, including a role as the Supervisor of Fishing Department at Lathams of Potter Heigham and as a Mechanical Estimator for Ductwork Ventilation at Environair Systems Ltd, demonstrating his adaptability and range of skills.

Sam Jermy's rich professional background underscores his ability to excel in various roles and industries, bringing a wealth of experience and expertise to the table.

Sam Jermy
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Location

Greater Southampton Area