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Samantha David

Digital CS Program Manager and Senior Scale Customer Success Manager at monday.com (ex-Bridgewater)

Samantha David is currently the Digital CS Program Manager and Senior Scale Customer Success Manager at monday.com, a prominent work operating system that enhances team collaboration and project management. In her role, she focuses on implementing strategies for scaled customer success, which involves leveraging automation and data-driven insights to manage customer relationships effectively while driving revenue growth through upsells and account expansions.12

Professional Background

  • Current Position: Digital CS Program Manager and Senior Scale Customer Success Manager at monday.com.
  • Expertise: She specializes in identifying and prioritizing customer expansion opportunities, enhancing customer engagement, and optimizing the efficiency of customer success teams through systematic approaches.12
  • Community Involvement: Samantha is also a member of the Vitally Success Network, where she collaborates with other experts in the field to share insights on customer success practices.2

Education

Samantha David holds a degree from the University of Denver, which has contributed to her expertise in customer success management.3

Online Presence

She is active on LinkedIn, where she shares her experiences and insights related to customer success and engages with a professional network of over 500 connections.34 Her LinkedIn username is samanthaedavid.

Samantha's work emphasizes the importance of scalable customer success strategies in today's competitive SaaS market, reflecting her commitment to driving both customer satisfaction and business growth.

Highlights

Oct 18 · directory.mt.gov
Public Health and Human Services, Department of - MT Directory
Oct 14 · vitally.io
Customer Success at Scale: How to Identify and Prioritize Expansion ...
Scaled Onboarding Programs - Video - Digital and Scaled Success
Jul 18 · WWD
Boston Seaport Creates a 'Village' of Pop-ups - WWD

Related Questions

What are Samantha David's key achievements at monday.com?
How does Samantha David approach scaled customer success?
What strategies does Samantha David use to identify expansion opportunities?
How has Samantha David contributed to the Vitally Success Network?
What is Samantha David's background before joining monday.com?
Samantha David
Samantha David, photo 1
Samantha David, photo 2
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Location

Denver, Colorado, United States