Suggestions
Sasha Dichter
Sasha Dichter is the Co-Founder and CEO of 60 Decibels, a tech-enabled social impact measurement and customer intelligence company.123 60 Decibels helps organizations around the world better understand their customers, suppliers, and beneficiaries through their proprietary Lean Data approach, which brings customer-centricity, speed, and responsiveness to impact measurement.23
Prior to co-founding 60 Decibels, Dichter worked at Acumen for 12 years, most recently as Chief Innovation Officer.13 During his time at Acumen, he spearheaded the creation and growth of Lean Data and +Acumen, the world's school for social change.13
Dichter is also a noted speaker and blogger on generosity, philanthropy, and social change.3 He created Generosity Day, authored the Manifesto for Nonprofit CEOs, and has been featured on platforms such as TED.com and the Aspen IDEAS Festival.23
Dichter holds a BA from Harvard College, a Master in Public Administration in International Development from Harvard's Kennedy School, and an MBA from Harvard Business School.23 He serves on the Executive Committee of the Aspen Network of Development Entrepreneurs and has previous experience working at GE Money, IBM, and Booz Allen Hamilton.3
Highlights
How does the story we tell ourselves affect our performance?
It’s not a simple question, especially in areas where we’re trying to improve.
There are two trajectories in skill development: 1. The objective trajectory (how skillful am I at this?) 2. The story we tell ourselves (how skillful do I think I am at this?)
The story has a strong gravitational pull, in both directions.
For things I’m good at, and I know I’m good at, if today it’s going poorly, it’s easy for me to say “c’mon, I’ve done this a thousand times. It’s going to work out great.”
Conversely – and much more problematically – the story I tell myself about my performance can drag down my performance. This can be anxiety in anticipation of doing something new (“this never goes well…”). But, even worse, in the middle of my “new thing” going well, my negative self-talk can creep in and drag me down.
I noticed this recently with my swimming – a perfectly good swim that almost got derailed by negative self-talk – but of course I’m doing this in all areas of my life. I talk myself up to accentuate my strengths…but also hold myself back with the story of who I was yesterday.
As much as I’d like to say that the answer is to let the negative self-talk pass, I find that hard to do. Instead, I must keep pounding away at the problem, showing up every day to work at the new thing.
Ultimately, the accumulation of skill and experience generates its own confidence, slowly allowing the old story to fade away.
Lately, I've been looking at the world through an "how can AI help us make this more efficient?" lens. And that lens is surely important. But I came upon a scene at home that reminded me that inefficiency also has an important place—and it even begs the question, "what are we going to do with all that efficiency once we achieve it?" Part of the answer, it seems to me, has to be that we free ourselves up to do lots of inefficient, personal things that are meaningful for our customers and communities.
