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Saurabh Kumar
SAP Practice Engagement Manager (Director) at Infosys | SAP S/4 HANA | CX | Q2C | BRIM | GTM and Service offering leader for Infosys, North America | Digital Transformation
Saurabh Kumar, SAP Practice Engagement Manager (Director) at Infosys
Saurabh Kumar is a SAP Practice Engagement Manager (Director) at Infosys, based on his LinkedIn profile3 and Infosys organizational chart.4 He has held this position since January 2019.4
Some key details about Saurabh Kumar:
- He is the Americas leader for SAP CX, Q2C, Service, and SAP BRIM (Billing & Revenue Innovation)3
- Prior to his current role, he was an Account Portfolio Manager - NA at Infosys from March 20144
- He has also worked as a Program Manager at Infosys4
- Infosys is a platinum level sponsor at SAP SAPPHIRE NOW conference, which Saurabh Kumar attended in 20225
The estimated total pay range for a Practice Engagement Manager at Infosys is $161K–$227K per year1, while an Associate Engagement Manager's salary range is $126K–$168K.2
Highlights
I'm hosting a Virtual Roundtable to ENHANCE YOUR ‘CUSTOMER SERVICE’ AND ‘PRODUCT / ASSET MAINTENANCE’ WITH E2E SERVICE TRANSFORMATION on 09th Nov. It is my pleasure to invite you to this round table . This is a private event. To get an invitation to join this round table, just message me or reach out to any one of the contacts below
This will involve success stories from Infosys customers on their Service Transformation journey that resulted in efficiencies in customer service operations, proactive & predictive maintenance services, self-service options, chatbots and field service optimizations. The roundtable will also involve panel discussion with ‘industry experts’, experiences from a leading ‘Analyst’ and insights from ‘SAP’. SAP has a suite of solutions for service scenarios - SAP S/4HANA, SAP Field Service Management, SAP Service cloud and SAP Asset Management. By following the best practices, businesses can implement a successful strategy that delivers, resolving issues faster, and increase in customer satisfaction.
In this roundtable, we will focus on following key areas where customers are looking for answers:
- I want to know how different companies are handling service scenarios in a true integrated manner.
- I want to increase the reliability of both planned and un-planned service operations in my organization. How can I achieve that?
- I am running service operations with SAP ECC. How will I be impacted when I move to SAP S/4HANA?
- How can I empower my frontline service professionals to resolve inquires quickly with one click access to knowledge, connected backend processes and single agent workspace?
- What are the new innovations that SAP is bringing in SAP S/4Hana Service and in SAP Service cloud?
Rahul Pande Ramesh J. Chougule Radesh Panduranga Das Sameer Ahmed Vivek Nagpal Atul Chorbele Vishwajit Bendre Ved Vyas Mehwish Siddiqui Arjun Mathur Vivek Ruikar Mustafa Balsara PMP® Partha Gopalakrishna Mandar Barve Ankita Ahuja Abhijeet Bhandari Zafar Ahmed Nataraj Krishnan Gurinder Sohi Amit Bhavé Prateek Singh Mitter Jiji Sudhakaran Julián B. Nawal Sharda
Proud to be a GOLD SPONSOR at the SAP Quote to Cash Conference (SAP BRIM and SAP CPQ) in Dallas, TX on October 18th and 19th, 2023.
We are showing our innovative solutions at booth. It’s always a pleasure meeting our clients and partners. If you are attending the event, say Hello to the Infosys team at booth#5.
#SAP #SAP BRIM #SAP Subscriptions #S4HANA #Transformation #InfySAPServices #TACInsights Ramesh J. Chougule Radesh Panduranga Das Arora Dhawal Rupesh Kabra Sameer Ahmed Vivek Nagpal Hemant Patel Ashish Fattewade Rupali Andhari
