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Saurabh Sharma
Prince 2 ® Project Management - ITIL V3 ® Expert - Lead Business Process Architect
Professional Background
Saurabh Sharma is a well-accomplished professional with a remarkable track record spanning over 13 years in the technology and consulting sectors. His international experience sets him apart, as he has successfully worked with a diverse array of global clients including XL in Indonesia, SBM in Japan, du in the UAE, DTAC in Thailand, and Three-UK in Hong Kong. With a strong focus on Client Relationship Management, Sales, and Business Development, Saurabh has demonstrated the capability to not only build but also enhance effective business strategies that foster growth and innovation.
Saurabh's career journey has brought him through several renowned organizations. He currently serves as a Service Management Consultant at Accenture, where he continues to leverage his extensive expertise to streamline service delivery and foster robust client-vendor relationships. Before joining Accenture, he held pivotal roles at Wipro Technologies and Aricent, where his contributions greatly improved operational efficiencies and client satisfaction. His earlier experiences as a Technical Lead at Vodafone have equipped him with the skills necessary to tackle complex challenges within dynamic environments.
Education and Achievements
Saurabh holds a Bachelor of Technology (BTech) in Information Technology from Punjab Technical University, a solid foundation that complements his vast experience in the tech domain. Additionally, he completed his early education with notable performances in Mathematics and Science at Kendriya Vidyalaya. This academic background underpins the analytical and problem-solving skills that he applies in his professional endeavors.
Throughout his career, Saurabh has cultivated an impressive skill set that includes Service Delivery Management, Problem Management, Major Incident Management, Account Management, and Business Strategy Consulting. He is also adept at defining and executing roadmaps that align with client objectives and business goals. His technical proficiencies encompass Solution Definition, Business Analysis, Requirement Gathering, and Onsite-Offshore Delivery Management, particularly for Pre-Sales and Business Development engagements.
Notable Achievements
Recognized for his problem-solving abilities, Saurabh specializes in situations where clients face challenges such as growth stagnation, complexities in deliverables, and the introduction of new products. His experience equips him to effectively navigate setbacks and devise actionable strategies that lead to positive outcomes. Clients consistently value his insight during critical phases, demonstrating his impact on ensuring project success and client satisfaction.
Saurabh’s broad exposure to international markets uniquely positions him to understand diverse business cultures and client expectations. His capacity to build 'Centres of Excellence' for clients highlights his commitment to delivering superior service and cultivating beneficial partnerships. Saurabh's contributions to his previous companies have established him as a reliable leader in the fields of Client & Vendor Management and Business Strategy Consulting.
With a passion for excellence and a proven ability to drive organizational success, Saurabh Sharma continues to inspire teams and clients alike by bridging the gap between technical aspirations and successful business outcomes.
