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Scott Fuller

Consultant | Leader | Coach … CX | EX | Operations @ Ethos Farm - Award winning CX/EX Specialists

Scott Fuller is the Associate Director at Ethos Farm with over 20 years of experience in regulated service industries, specializing in transforming colleague engagement, customer service, and business performance internationally as a consultant.

His expertise lies in strategic leadership, consultant services, and coaching, focusing on enhancing customer and employee experiences through creative strategic capabilities, energetic team leadership, and resilient and focused leadership.

Scott's headline experience includes leadership in complex, regulated, and unionized operations in aviation and rail, development and integration of customer service strategies, organization design for performance improvement, engagement and culture transformation strategies, and efficient operational model designs.

He has a proven track record of delivering multimillion-pound efficiencies, leading large teams, and handling significant budgets while serving millions of customers. Scott's educational background includes a Professional Certificate in Coaching from Henley Business School.

Previously, Scott Fuller held key positions at various organizations such as Head of Route Stations at Network Rail, Strategy Consultant at Amazing Potential, Head of Operations at Heathrow, Regional Manager at Thomson Airways, and several managerial roles at BAA Stansted Airport, easyJet, and Go-Fly Ltd.

Scott Fuller
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Location

London Area, United Kingdom