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Serica Leung
Growth Advisor at LevelJump: Sales Enablement + Onboarding
Professional Background
Serica Leung is a seasoned sales professional with extensive experience across various roles in the technology and creative industries. Currently, she serves as a Growth Advisor at LevelJump, specializing in sales enablement and onboarding. In this capacity, Serica applies her decade-long expertise to help organizations boost their sales teams' effectiveness and drive scalable customer success. Her strategic insights and operational know-how empower companies to refine their processes and adapt to the evolving marketplace.
Prior to her current role, Leung held several key positions that have shaped her robust understanding of sales dynamics and client relationships. Notably, she was a Strategic Account Executive at Shutterstock Custom, where she managed custom content solutions and fostered long-term partnerships with high-profile clients. Before this, as a Global Account Manager at FlashStock, Serica played a pivotal role in driving global revenue through innovative digital asset management solutions.
Serica's career began with a strong foundation in account management and sales roles at leading organizations. At LookBookHQ, she enhanced brand awareness and customer engagement through targeted marketing strategies. Her tenure as a Regional Sales Manager at Influitive further solidified her leadership skills, where she guided teams toward sales excellence and nurtured client relationships that facilitated business expansion.
Her diverse experience includes impactful roles at Salesforce, where she was an Account Executive for both the CPG/Retail sector and Work.com (formerly Rypple), contributing to the company's growth by leveraging her understanding of enterprise accounts. Serica also held various positions at Sysomos Inc., Infor, and as Inside Sales Team Lead at Workbrain, accentuating her capability to drive results and amplify sales strategies in different market contexts.
Throughout her career, Serica Leung has demonstrated a consistent commitment to her professional development and has accumulated significant expertise that distinguishes her in the competitive landscape of sales and marketing.
Education and Achievements
Serica Leung received her Bachelor of Science in Psychology from Queen's University, where her studies provided her with a solid grounding in human behavior, interpersonal dynamics, and analytical thinking. This academic background has proven to be an invaluable asset in her sales career, allowing her to understand customer needs and foster meaningful relationships effectively.
Her achievements span multiple dimensions, from enhancing team performance to generating substantial sales growth. A few highlights include leading successful onboarding initiatives that significantly reduced ramp-up time for new sales hires and developing training programs that have become models for best practices within the organizations she has served.
Serica's strategic acumen in managing global accounts and delivering tailored solutions has also been instrumental in growing client satisfaction and ensuring retention, positioning her as a key asset in any sales organization.
Achievements
Serica Leung has accumulated a notable track record of achievements throughout her career. As a Growth Advisor at LevelJump, she has been pivotal in developing strategies that integrate sales enablement and onboarding to exponentially increase sales productivity. Her innovative approach to training and development has also led to marked improvements in sales performance metrics across the teams she engages with.
At Shutterstock Custom, Serica was recognized for her ability to secure key accounts, driving overall revenue and enhancing the brand's visibility in the market. Her role in implementing effective sales tactics allowed the company to strengthen relationships with high-profile clients, ultimately leading to sustained business growth.
Her time at FlashStock further underscores her prowess; as a Global Account Manager, she expanded the reach of the company’s offerings significantly—not only by securing new clients but also by enhancing the experience of existing customers through personalized service and solutions.
Moreover, Serica's early experiences in various sales roles equipped her with the skills necessary to take on leadership positions, demonstrating her natural aptitude in building effective teams and fostering a collaborative environment. Her promotion through the ranks reflects her dedication and commitment to excellence in every position she has assumed.
tags([
Veteran Sales Professional
Sales Enablement Strategies
Account Management Expert
Psychology in Sales
Client Relationship Building
Sales Training Development
Growth Strategy Consultant
Enterprise Sales Specialist
Sales Leadership
Customer Experience Insight
Strategic Sales Initiatives
Sales Process Optimization
Onboarding Expert
Digital Marketing Solutions
Sales Performance Improvement
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Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
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