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Shan Collins

Head of Information Technology North America, Transforming Our Business Through Data, Analytics & Technology

Shan Collins is a senior executive at Nestlé, currently serving as the Head of Information Technology North America.1 With a career spanning nearly three decades at Nestlé, Collins has held various leadership positions within the company, showcasing expertise in technology, digital transformation, and supply chain management.1

Career Progression at Nestlé

Collins' career at Nestlé has been marked by steady advancement and diverse roles:

  • Current Role: Head of Information Technology North America (since April 2023)1
  • Previous Positions:
    • Chief Digital Transformation Officer (2020-2023)
    • Chief Analytics Officer (2018-2020)
    • Vice President of Supply Chain (2015-2018)
    • Head of Business Intelligence (2013-2015)
    • Various director-level roles in supply chain, logistics, and demand planning (2000-2013)
    • Earlier roles included supply chain management and financial analysis1

Expertise and Contributions

Collins is known for:

  • Digital Transformation: Leading Nestlé's digital agenda and elevating organizational capabilities1
  • Data and Analytics: Strengthening the company's data and analytic capabilities1
  • Operational Improvements: Enhancing operational capabilities and driving smarter decision-making1
  • AI Implementation: Overseeing the introduction and development of NesGPT, Nestlé's internal generative AI tool2

Recent Initiatives

Under Collins' leadership, Nestlé has made significant strides in leveraging technology:

  • NesGPT Implementation: This internal AI tool has been reported to save employees an average of 45 minutes per week, improving content creation and information retrieval2
  • AI-Driven Business Performance: Utilizing AI across various facets of the business, including sales operations, stockout prediction, and pricing optimization2
  • Accelerated Product Innovation: Implementing a proprietary AI tool that has reduced the product ideation process from six months to six weeks2

Collins emphasizes the importance of innovation and digital transformation in fueling Nestlé's growth, stating, "Our vision is to unleash the power of our people by digitally transforming the workplace to lighten the weight of work and help our employees thrive as their most creative, collaborative selves."2

Highlights

Jan 18 · linkedin

It was great to welcome so many fantastic additions to the Nestlé family at our 2023 Early Careers Culture Day for incoming summer interns and development trainees. I had the opportunity to meet with our Digital Analytics interns as they toured the campus, spoke with our digital leadership team and got a taste of what a career at Nestlé can look like. Thank you to our Early Careers team for organizing such an engaging event. Interns are an incredibly valuable part of our business, bringing in fresh perspectives that can challenge and inspire our ways of working. I’m looking forward to seeing what this group accomplishes this summer.

Nov 22 · linkedin

Last week, we hosted the #LetsGetDigital Tech Expo in the Arlington office to demonstrate how technology is transforming the way we work at Nestlé USA. The Expo highlighted four key areas of work —Productivity, Extended Reality, Digital Experience, and Artificial Intelligence/Advanced Analytics. 

After a keynote from David Leibowitz of Microsoft, I was joined by the finalists of Open Channel, Nestlé USA’s internal crowdsourcing program that asks employees to pitch solutions to some of our toughest challenges, to talk through their ideas for improving our digital and IT capabilities. Attendees spent the rest of the afternoon exploring booths and participating in breakout sessions about digital career paths at Nestlé and the cutting-edge tools that are driving productivity across the organization.    It was exhilarating to see all our Digital Acceleration and IT teams come together and showcase how we’re evolving how we work through smart digital capabilities. There is still so much to explore, but I’m extremely proud of the progress we’ve made on our digital transformation journey!

Related Questions

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Shan Collins
Shan Collins, photo 1
Shan Collins, photo 2
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Location

Arlington, Virginia, United States