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Sharisse Sheridan
Sr. Director, Network Maintenance
Professional Background
Sharisse Sheridan is a forward-thinking and highly accomplished Operations Senior Director with extensive experience and a steadfast approach to generating high-quality work within the telecommunications and operations sectors. Throughout her impressive career, she has consistently demonstrated exceptional problem-solving abilities and an unwavering focus on service-oriented success. Leveraging her strong attention to detail, Sharisse has built and directed cross-functional teams that rise to meet and exceed challenging objectives.
With a strong foundation at Comcast, Sharisse has held multiple significant roles that shaped the future of operational excellence within the company. These roles include Senior Director of Network Maintenance within the National Field Connectivity Ops and Senior Director of Planning & Implementation for the Central Division Reliability. Her work has consistently focused on optimizing performance and implementing strategic initiatives that foster long-term growth and reliability in telecommunications services.
Sharisse's professional journey is marked by a commitment to developing strong relationships within her teams to ensure successful project execution and operational efficiency. Her leadership style and dedication to mentorship are evident from her involvement with various educational programs and leadership initiatives in the industry.
Education and Achievements
Sharisse Sheridan's academic background is as impressive as her professional experience. She holds a Bachelor's Degree in Organizational Management from Ashford University, equipping her with a deep understanding of the complexities of managing teams and organizational efficiency. Following that, Sharisse pursued further education with a Master of Science degree in Project Management from Colorado Technical University, significantly enhancing her project management expertise and strategic planning capabilities.
Additionally, Sharisse began her post-secondary education with an Associate's Degree in Business Administration and Management from Harper College, laying a solid foundation for her career. Beyond formal education, Sharisse has engaged in numerous leadership and professional development programs, demonstrating her commitment to continuous learning and personal growth.
Her involvement in leadership programs such as the WICT (Women in Cable Telecommunications) Rising Leaders Program (RLP), where she graduated in 2021, and the Half the Sky Leadership program underscore her dedication to advancing women in her field and empowering the next generation of leaders. Sharisse further honed her leadership skills by serving as a coach for the FOL (Future of Leadership) programs in both 2017 and 2018, guiding young professionals as they navigated their early careers in technology and operations.
Achievements
Throughout her career, Sharisse has earned recognition for her outstanding contributions and impact in the field of operations management. Her role as a Senior Director at Comcast involved overseeing critical initiatives that contributed to the infrastructure and reliability of their network systems. Sharisse's strategic vision played a vital role in enhancing operational efficiencies and improving service delivery standards across the organization.
As a Board Director for the SCTE (Society of Cable Telecommunications Engineers) Greater Chicago Chapter, Sharisse is an active participant in promoting professional development and knowledge-sharing within the telecommunications industry. Her leadership in this capacity not only showcases her commitment to professional excellence but also her passion for fostering community engagement and collaboration among industry peers.
Sharisse significantly impacts the organizations she leads and the future workforce through her engagement in leadership development programs. By taking on coaching roles in the FOL program and actively participating in women-centric leadership initiatives, she has positioned herself as a role model, inspiring others to pursue leadership positions in traditionally male-dominated fields.
In summary, Sharisse Sheridan is a dedicated Operations Senior Director whose wealth of experience, strong educational background, and commitment to personal and professional growth have positioned her as a leader in the telecommunications industry. Her ability to build and develop high-performing teams, combined with her service-oriented mindset, continues to drive organizational success and set a standard for excellence in operations management.
