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Shauna Geraghty, Psy.D.

SVP, Head of Global People and Talent at Talkdesk | Linkedin Customer Advisory Board | Strategic Advisor at Stanford University

Shauna Geraghty, Psy.D. is the Senior Vice President, Global Head of People and Talent at Talkdesk, a role she has held since August 2022.2 She joined Talkdesk in 2012 as the first U.S. employee and has been instrumental in the company's growth and success.12

Career at Talkdesk

Shauna's journey at Talkdesk includes:

  • Initially scaling Talkdesk's Marketing team and infrastructure (2012-2016)1
  • Establishing and leading Talkdesk's Talent Acquisition function (2016-2022)1
  • Helping scale Talkdesk to over 2,000 employees across 7 global offices2
  • Contributing to Talkdesk achieving a $10B+ valuation2

Current Responsibilities

In her current role, Shauna oversees:

  • Global Talent and People functions
  • People Business Partners
  • Learning and Development
  • Performance Management
  • Employee Experience
  • Total Rewards
  • People Operations2

Additionally, she serves as the Executive Sponsor for Talkdesk's Women in Tech ERG and is a member of LinkedIn's Customer Advisory Board.2

Education and Background

Shauna holds a doctorate in clinical psychology from the PGSP-Stanford PsyD Consortium.2 She has applied her psychology background to drive Talkdesk's growth and talent strategies.1

Notable Achievements

Under Shauna's leadership, Talkdesk has received several awards, including:

  • #8 on Forbes Cloud 100 (2023)
  • Best Engineering Team 2023 (Comparably)
  • Best Company for Diversity 2022 (Comparably)
  • Best Career Growth 2022 (Comparably)
  • Best Places to Work in the Bay Area 2022 (Comparably)2

Shauna's unique blend of psychology expertise and business acumen has been crucial in propelling Talkdesk along its hypergrowth trajectory.12

Highlights

Jan 2 · weekday.works
Shauna | Working at talkdesk - Weekday
Sep 12 · rallyfwd.com
Shauna Geraghty - RallyFwd™ Virtual Conference
Shauna Geraghty - RallyFwd™ Virtual Conference
Jul 13 · greenhouse.com
Talent Makers Studio – Episode 4: Shauna Geraghty, TalkDesk
Aug 13 · talkdesk.com
Meet the Talkdesk Leadership - Driving Innovation in CX
Meet the Talkdesk Leadership - Driving Innovation in CX
Jun 11 · sfelc.com
ELC - Speaker Shauna Geraghty - SFELC.com
ELC - Speaker Shauna Geraghty - SFELC.com
Shauna Geraghty - CultureCon West 2024
Shauna Geraghty - CultureCon West 2024

Related Questions

How did Shauna Geraghty transition from clinical psychology to a career in talent acquisition?
What are some key achievements Shauna Geraghty has accomplished at Talkdesk?
How has Shauna Geraghty's background in psychology influenced her approach to talent management?
What challenges did Shauna Geraghty face when scaling Talkdesk's talent acquisition function?
How does Shauna Geraghty's role at Talkdesk differ from her previous roles at other companies?
Shauna Geraghty, Psy.D.
Shauna Geraghty, Psy.D., photo 1
Shauna Geraghty, Psy.D., photo 2
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Location

San Francisco, California, United States