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Shea Jensen

Executive Vice President, GMM Women’s and Men’s Ready to Wear Apparel at Nordstrom

Shea Jensen is a seasoned retail executive with an extensive career at Nordstrom spanning over 25 years.16 Her journey at Nordstrom began in 1990 as a sales associate and progressed through various roles, including department manager, assistant buyer, and store manager.6

Career Progression at Nordstrom

In January 2016, Jensen was appointed Senior Vice President of Customer Experience at Nordstrom.16 In this role, she drove large-scale innovation focusing on seamless, multi-channel services and experiences.1 One of her notable achievements was leading the development of Nordstrom's market strategy in Los Angeles, which resulted in increased customer engagement and stronger sales performance.13

In November 2019, Jensen was promoted to Executive Vice President and General Merchandise Manager (GMM) for Women's Apparel.13 This promotion recognized her proven track record in developing and executing customer-first strategies.1

Leadership and Expertise

Jensen is known for her:

  1. Strategic thinking and ability to influence across functions5
  2. Focus on customer-centric approaches1
  3. Experience in driving innovation in retail operations3

Recent Career Moves

After her tenure at Nordstrom, Jensen has taken on new challenges:

  • In July 2022, she became the Chief Customer Officer at Pressed, a California-based cold-pressed juice and plant-based snacks brand.4
  • As of May 2023, Jensen has been serving as the President at Good American.6

Throughout her career, Jensen has demonstrated a strong commitment to evolving retail experiences and operational excellence, making her a respected figure in the retail industry.26

Highlights

Jan 9 · sgbonline.com
Urban Outfitters Brand Gets New Leadership for North America
Jul 26 · womeninretail.com
Shea Jensen Named Chief Customer Officer of Pressed
Shea Jensen Named Chief Customer Officer of Pressed
Jul 20 · womeninretail.com
Advisory Board Member Spotlight: Shea Jensen, EVP, GMM ...
Advisory Board Member Spotlight: Shea Jensen, EVP, GMM ...
Nov 19 · fashionunited.com
Nordstrom promotes Shea Jensen to lead women's buying team
Nov 18 · sgbonline.com
Nordstrom Promotes Shea Jensen To Lead Women's Apparel
Nov 18 · retaildive.com
Nordstrom revamps merchandising team - Retail Dive
Shea Jensen to lead Women's Apparel - Nordstrom Press Room
Jun 13 · voiceamerica.com
Shea Jensen on Game-Changing Retail Leaders, presented by SAP
Jan 15 · mytotalretail.com
Top Women in Retail 2018: Shea Jensen, Nordstrom

Related Questions

What were the key achievements of Shea Jensen during her time at Nordstrom?
How did Shea Jensen's strategy in Los Angeles impact Nordstrom's sales?
What challenges did Shea Jensen face when expanding Nordstrom's market strategy to New York?
How has Shea Jensen's leadership style influenced Nordstrom's customer experience?
What innovative approaches did Shea Jensen implement as SVP of Customer Experience at Nordstrom?
Shea Jensen
Shea Jensen, photo 1
Shea Jensen, photo 2
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Location

United States