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Shiv Kapoor
Early-stage VC at Titan Capital. Wharton & Dropbox alum. Previously product lead for international markets at Urban Company.
Professional Background
Shiv Kapoor is a dynamic professional known for his innovative approach towards entrepreneurship and his deep understanding of marketing and product management. With a wealth of experience across various prestigious companies, Shiv has established himself as a leader in identifying opportunities and successfully executing new ideas that enhance business operations and the user experience. His career trajectory showcases his versatility and passion for technology, demonstrating not only his capability to adapt but also his enthusiasm for continuous learning.
Shiv's career began with a strong foundation in marketing as he interned at prominent companies such as GameWave India and Solve Media, Inc. These early experiences allowed him to build a robust skill set in marketing and sales. He made his mark at The Daily Pennsylvanian as an Advertising Representative, where he honed his communication skills and gained critical insights into audience engagement.
His journey continued at Dropbox, where Shiv held multiple roles including Inside Sales, User Operations for Dropbox Pro, and eventually Corporate Development. His time at Dropbox was marked by significant contributions to product management and marketing, as he helped shape the product offerings that led to widespread recognition of the platform.
Shiv later advanced to Urban Company, where he played crucial roles as Senior Product Manager and Associate Director of Product Management. His work here has been instrumental in driving product innovation and establishing strategies that align with customer needs and market trends. As an Entrepreneur in Residence at Urban Company, he leveraged his extensive experience to mentor upcoming entrepreneurs, reflecting his commitment to fostering innovation within the startup community.
Additionally, Shiv served as Vice President at Titan Capital, where he applied his analytical prowess to investment strategies, further broadening his professional expertise in the financial sector. His ability to connect disparate ideas and glean insights from various fields has positioned him as a sought-after voice in the entrepreneurial space.
Education and Achievements
Shiv Kapoor's educational background is as impressive as his professional career. He graduated with a Bachelor's Degree in Entrepreneurship & Innovation, Marketing and Retailing from The Wharton School, which is renowned for its rigorous academic standards and a focus on real-world applications. This prestigious institution provided him with not only theoretical knowledge but also practical insights into the world of business and entrepreneurship.
Prior to attending The Wharton School, Shiv completed his high school education at Modern School, where he studied Commerce with Business Studies. His foundational education played a crucial role in shaping his understanding of business principles, setting the stage for his future endeavors in entrepreneurship and product management.
Shiv’s accolades and professional milestones reflect a career driven by ambition and innovation. As a member of the True Entrepreneur Corps – Class of 2012 at True Ventures, he gained invaluable mentoring under seasoned entrepreneurs, allowing him to further blend his learning and passion for entrepreneurship. His experiences demonstrate a consistent pattern of excellence and leadership in every role he has taken on.
Achievements
Shiv Kapoor's professional achievements span a diverse array of successful projects and initiatives. His time at Dropbox was pivotal, contributing to numerous product developments that resonated with users worldwide, enhancing the overall user experience. His transition to Urban Company allowed him to directly influence product strategies based on market demands, showcasing his adaptability and insight into consumer needs.
As Vice President at Titan Capital, Shiv applied his knowledge of market trends and investment strategies, demonstrating his multifaceted expertise in both technology and finance. His role as a connector of ideas not only allowed him to succeed personally but also helped foster collaboration and innovation among teams.
In addition to his corporate successes, Shiv's entrepreneurial spirit shines through in his co-founding of ThisYaThat, which showcases his ability to identify gaps in the market and develop solutions that bridge those gaps. His diverse skill set in marketing, product management, and business development reflects his unwavering dedication to making technology work for people.
Personal Philosophy
Shiv Kapoor embodies the ethos of curiosity and lifelong learning. His professional mantra revolves around the belief that success stems from not only applying what one knows but also understanding what one does not know. This outlook has driven him to continuously seek new knowledge, skills, and experiences in the evolving landscape of technology and entrepreneurship.
Shiv's enthusiasm for new ideas
Highlights
I know this is the opposite of what everyone says, but… I’ve learned that the key to achieving your goals is NOT motivation.
Every time I felt like I wasn’t making progress—whether with work, fitness, or any other area that mattered to me—I’d beat myself up for failing, thinking something was wrong with me.
But one day, things clicked, and I realized the problem wasn’t with me. It was the SYSTEM I was using.
Motivation is a fleeting emotion. It comes and goes like a wave. Progress made purely on motivation is like a firework—bright but short-lived.
For real impact, you need a steady flame that will burn on day after day—discipline.
Think about it this way:
– Motivation says, "I’ll wake up at 4 am tomorrow and work out for two hours." I know I can’t keep that up!
– Discipline says, "I’ll get up 30 minutes earlier than usual." (With ONLY motivation, you’ll keep snoozing your alarm.)
– Motivation says, "No desserts for me ever again!" I’m not even going to last a month!
– Discipline says, "I don’t eat sugar on weekdays, except for a piece of dark chocolate." (With ONLY motivation, you’ll relapse and binge eat.)
– Motivation says, "I’m going to work through the whole weekend so that I have a head start on Monday!" By Wednesday next week, I’ll be feeling grumpy because I didn’t get to unwind!
– Discipline says, "I’ll only work on Saturday afternoons, so I should figure out what is highest impact and just do that well." (With ONLY motivation, you’ll exhaust yourself and eventually give up.)
I think sometimes we glorify motivation too much. It’s not really in our control—we’re human, after all.
I also think sometimes we get discipline all wrong. It’s not about extremes or punishment.
What’s worked for me is creating systems that support my goals and make it easier to stick to them. It's about building habits that become second nature.
So, forget the extremes. Forget the quick fixes, and forget overnight successes.
Instead, focus on building a foundation of discipline. It's the only way to achieve lasting change and realize your full potential.
That’s why I make sure that even when I’m on vacation, like in the photo, I do indulge in my favorite ice cream every day, just as long as I’ve gotten in my 10,000 steps. 💪🏽
Thoughts?
I met one of my biggest mentors - Kunal Bahl of AceVector Group - because of a failed startup I launched at Wharton.
During my time as a college student, my roommate and I decided to start a dorm room venture.
We were full of ambition, but like many first-time founders, we quickly ran into roadblocks and made more mistakes than I can count. (The lessons from this mistakes are a post for another day!)
In the midst of this, I took a chance and cold emailed someone I greatly admired - Kunal Bahl, the force behind Snapdeal. At that moment he was a rising star in the Indian startup ecosystem. Everyone wanted a slice of his time. I knew he was incredibly busy, but I figured, why not try?
To my surprise, Kunal didn’t just reply with a few words of encouragement. He went above and beyond—setting up a call and even meeting us during campus recruitment.
For a student who honestly couldn’t offer him anything in return, this was nothing short of extraordinary. He did it just because he knew he could help.
That meeting wasn’t just about advice; it was a lesson in humility and generosity.
Kunal took time to help a kid with nothing to offer in return, not knowing that years later, I’d be working closely with him at Titan Capital. Who knew over a decade later we would be partners in building something new together?
This experience taught me something super valuable: The importance of reaching out and asking for help.
It’s a lesson I carry with me every day, especially now as I mentor the next generation of entrepreneurs.
So here’s the takeaway: If your intentions are sincere, don’t hesitate to send that email. And when someone offers you a hand, remember to pay it forward. You were on the other side of the table once!
Do you have a mentor who shaped your journey? If not, maybe it’s time to take an action.
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Mesh is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Mesh centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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