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Shivendra Kishor
Sr Director : Fraud, Abuse, Identity & Reconciliation at Instacart | Strategy & Policy Management | ID Verification | Abuse | Reconciliation | Account Takeover | Chargeback | Vendor Management | Payment | Trust & Safety
Shivendra Kishor is a senior executive at Instacart, holding the position of Sr. Director of Fraud, Abuse, Identity & Reconciliation.15 His role encompasses strategy, operations, and analytics within these domains at the company.
Professional Background
Shivendra is a global risk professional with extensive experience in fraud operations, trust and safety, credit, e-commerce, and risk management. His expertise lies in developing strategies to prevent fraud and abuse while ensuring customer trust and satisfaction.
Leadership Style
As a leader, Shivendra approaches challenges with an innovative mindset, viewing them as opportunities for learning and growth.3 He believes in turning every challenge into a lesson and every success into a stepping stone for further improvement.3
Personal Interests
Interestingly, Shivendra has a passion for cooking, which he leverages to enhance his innovative approach to fraud prevention and leadership at Instacart.2 This unique perspective allows him to bring creativity and fresh ideas to his professional role.
Career Journey
Shivendra's journey with Instacart began as a customer, using the service for convenience. This personal experience became the catalyst for his mission to elevate customer trust and satisfaction within the company.4 His dedication to improving the user experience from both a security and satisfaction standpoint has been a driving force in his career.
Philosophy
Shivendra's professional philosophy can be summed up in his quote: "Sometimes you win, sometimes you learn".5 This attitude reflects his commitment to continuous improvement and adaptability in the fast-paced world of e-commerce and fraud prevention.
Highlights
We are #hiring a Payments Fraud Manager for my team focused on solving financial #fraud , abuse, #payments , and #identity -related challenges at #instacart . We are looking for leaders with a robust skillset, ownership attitude, and deep interest in solving complex problems with data-driven cross-functional partners to drive significant impact.
You'll get to join a passionate team that applies cutting-edge technology and solves exciting problems in the #payments, #fraud and #identity space every day.
If you or someone you know fit the description and are interested, please apply directly through below link.
Now Hiring:Payments Fraud Manager at Instacart
I’m happy to share that I’m starting a new position as Sr. Director, Fraud, Abuse, Identity & Reconciliation (Strategy, Operations and Analytics) at Instacart!
