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Shubhangi Kaushal
Expertise in customer handling sales interactions and team management
Professional Background
Shubhangi Kaushal is an accomplished Sales Manager at Roam1 Telecom Ltd, delivering unparalleled performance in the competitive telecommunications sector. With over nine years of extensive professional experience, Shubhangi has honed her skills across various critical areas in sales management, including Key Account Acquisition and Retention, Customer Relationship Management, and International Sales Management. Her journey in the industry demonstrates a commitment to not only achieving sales targets but also enhancing customer satisfaction through meaningful engagement and support.
Before stepping into her current role, Shubhangi built a solid foundation in sales and customer service. She began her career with Bargain TV, where she adeptly handled responsibilities as a Tele-sales personnel, excelling in promoting products and services while maintaining a customer-centric approach. Following this, she further expanded her expertise as a Customer Care Executive in the banking sector, where she learned the nuances of managing client queries and nurturing customer loyalty in a fast-paced environment. This experience equipped her with a unique skill set that she leverages in her current role at Roam1.
In March 2011, Shubhangi joined Roam1 Telecom as a Tele Executive within the Consumer Business Group (CBG). As she progressed through the ranks, her ability to understand client needs and deliver tailored solutions led to her current position as Sales Manager. In this capacity, she oversees vital areas such as Client Servicing, Key Account Relationships, and Sales Management while also playing a key role in problem assessment and resolution. By ensuring smooth operations for clients, Shubhangi has become a key player in driving Roam1's mission of providing accessible and affordable international voice and data services.
Education and Achievements
While the specifics of Shubhangi's educational background are not mentioned, her extensive hands-on experience in sales and customer service showcases her commitment to professional development and continuous learning. Throughout her career, Shubhangi has likely pursued various training and development opportunities to refine her skills in sales strategy, customer relations, and account management, contributing to her success as a Sales Manager.
Noteworthy is Shubhangi's unwavering dedication to her team's objectives and her passion for excellence in customer service. These qualities have not only garnered her respect among her colleagues but also established her as a trusted advisor to her clients, further strengthening her relationship management capabilities.
Additionally, Shubhangi's contributions to Roam1 align with the organization's goal of enhancing the customer experience by providing quality international communication services. By ensuring that clients receive tailored solutions, Shubhangi has been influential in growing Roam1's customer base and enhancing client retention rates, marking her success as a strategic sales leader.
Achievements
Shubhangi Kaushal's significant achievements during her tenure at Roam1 Telecom highlight her expertise and unwavering dedication to her work. Her journey from a Tele Executive to a Sales Manager showcases her growth and development in an evolving industry, demonstrating a commitment to her career as well as her clients. Shubhangi has successfully built and nurtured relationships with key accounts, ensuring their needs are met and their expectations exceeded, which is vital in the telecommunications industry where competition is fierce.
In her role, Shubhangi is tasked with the responsibility of managing critical aspects of client satisfaction and retention, which she handles with great proficiency. Her ability to assess the challenges clients face, coupled with her excellent problem-solving skills, positions her as a reliable resource within the company and in the industry. Shubhangi has played a pivotal role in formulating effective strategies that not only address client concerns but also promote long-term loyalty and satisfaction.
Shubhangi's impact extends beyond just meeting sales goals; she is actively involved in creating a seamless client experience, which is a cornerstone of Roam1's vision. Her expertise ensures that international voice and data services are accessible and affordable for a diverse clientele, thus fostering an environment where businesses can thrive.
For individuals or organizations seeking guidance or support in telecommunications services, Shubhangi welcomes communication. She can be reached at [email protected], and Roam1's services can be explored further at the official website www.roam1.com.
tags':['Sales Manager','Roam1 Telecom','Telecommunications industry','Client servicing','Key account management','Customer relationship management','International sales management','Problem assessment','Tele-sales experience'],
