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Simon Karlsson

Serviceansvarig at Solkompaniet

Simon Karlsson is a professional who has held leadership roles at Electrolux focused on customer experience. Specifically:

  • He worked as a Touchpoint Experience Lead at Electrolux from August 2021 to February 2023, a position he held for 1 year and 7 months.2

  • In this role, he was responsible for driving transformation initiatives to improve the ownership experience for Electrolux customers.2

  • Prior to becoming Touchpoint Experience Lead, Karlsson held the position of Consumer Journey Manager Onboarding & Ongoing Use at Electrolux. This role involved overseeing the customer journey for both new and existing product owners.1

  • Karlsson's work at Electrolux centered on managing customer touchpoints and interactions, particularly in the post-purchase phases of the customer journey.1

  • In May 2019, Karlsson announced he was joining Allen Smith's digital experience team at Electrolux as a Touchpoint Experience Lead.3

  • Currently, Simon Karlsson's LinkedIn profile lists him as a Commercial Project Lead at teenage engineering, indicating he has moved on from his role at Electrolux.2

Simon Karlsson's experience at Electrolux demonstrates his expertise in customer experience management, particularly in the appliance industry, with a focus on improving customer interactions and satisfaction throughout the product ownership lifecycle.

Highlights

Jan 22 · linkedin

Vi fortsätter att växa! Var med på Solkompaniets resa och bli min nya kollega. Läs mer:

Nov 18 · linkedin

Dags för nya utmaningar! Numera finns jag på Solkompaniet som projektledare. Solkompaniet installerar solceller till företag och har varit marknadsledande sedan starten 2010. Redan efter en kort tid märker jag att Solkompaniet jobbar för både kunder, samhälle och sina anställda - ett företag rätt i tiden! Är du nyfiken på solcellsutvecklingen kan jag tipsa dig om våra nyhetsbrev som kommer tio gånger per år via https://lnkd.in/gEuUrMJ (scrolla ner om du går in via mobilen för att anmäla dig).

Related Questions

What are Simon Karlsson's main responsibilities as Touchpoint Experience Lead at Electrolux?
How has Simon Karlsson contributed to Electrolux's post-purchase interaction strategies?
What is Simon Karlsson's background before joining Electrolux?
How does Simon Karlsson's role impact customer loyalty at Electrolux?
What specific projects has Simon Karlsson led at Electrolux?
Simon Karlsson
Simon Karlsson, photo 1
Simon Karlsson, photo 2
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