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Srinivasan Jagadeesan
Global Lead Platform Support, Datacenter and Facilities
Professional Background
Srinivasan Jagadeesan is a dynamic Project Management professional with over 15 years of extensive experience in the Information Technology realm. His expertise encompasses a variety of essential domains, including Delivery Management, Project Planning, Execution, Monitoring, IT Infrastructure Management, Data Centre Operations, Technical Support, Risk Management, and Resource Balancing across multiple regions. With a rich background in understanding customer requirements, Srinivasan has adeptly provided end-to-end solutions across diverse technological landscapes, including Servers, Networking, Storage, Virtualization, Disaster Recovery, and Cloud Platforms.
His commitment to excellence is underscored by a proven record of improving IT services. Srinivasan has implemented effective Problem Management and Incident Management strategies, focusing on continuous improvement processes that enhance service operations and strategy. By meticulously planning project activities—from scoping and estimation to tracking change management—he ensures the successful delivery of projects within established budgets and timelines.
Srinivasan is particularly well-versed in architecting, designing, and implementing robust solutions using VMware ESXi alongside the vSphere Management Suite, VMware Data Recovery, VMware Site Recovery Manager (SRM), and VMware View Desktop Virtualization Infrastructure (VDI). His technical acumen extends to the design and architecture of Windows and VMware environments, as well as Rack & Blade technologies from industry leaders such as HP, IBM, and Cisco. He possesses the capability to determine customer requirements accurately, designing end-to-end WINTEL and VMware-based solutions to meet functional and business requirements across an array of clients from different sectors. Additionally, Srinivasan is skilled at designing disaster recovery solutions tailored for both applications and infrastructure services on WINTEL and VMWARE platforms.
Srinivasan's contributions include building VMware Cloud platforms aimed at hosting various applications, thereby providing Software as a Service (SaaS) solutions to clients. His strong technical background positions him as a natural leader, allowing him to effectively manage teams within the global delivery model—coordinating efforts with professionals distributed across multiple geographical locations. Furthermore, he has successfully handled project transitions from clients to support teams, ensuring a smooth and effective handover that meets the high standards expected within the IT industry.
Education and Achievements
Srinivasan began his academic journey at Bannariamman Institute of Technology, Sathyamangalam, where he obtained a Bachelor of Science (B.Sc.) degree in Computer Technology, specializing in Computer Science. His foundational education provided him with the essential knowledge and technical skills necessary to excel in the fast-paced realm of Information Technology.
Throughout his professional tenure, Srinivasan has been associated with several prestigious organizations, contributing significantly to their operational excellence and service delivery. Most recently, he has been serving as the Sr. Manager of IT Facilities at Mylan, where his role has further strengthened his project management and infrastructure skills. Prior to that, he held positions that enriched his knowledge and operational capabilities, including:
- Datacenter Operations Manager (Textron) at Tech Mahindra: In this role, he was responsible for overseeing the effective management of data center operations, ensuring optimal performance and service delivery.
- Digital Infrastructure Architect at Orange Business Services: Here, he played a pivotal role in designing and implementing digital infrastructure solutions catered to meet the evolving needs of business clients.
- Senior Engineer at Highstreet IT Solutions, LLC: His contributions at this organization included providing technical support and solutions, honing his ability to tackle complex infrastructure challenges.
- Senior Infrastructure Engineer at Xenovex Technologies Private Limited: Srinivasan was engaged in developing and maintaining essential IT infrastructure, which set a strong foundation for his future roles.
- Senior Consultant at Capgemini: Working as a consultant allowed him to bridge technology and business needs, offering innovative solutions tailored to the unique requirements of various clients.
Achievements
Srinivasan's career is characterized by a series of notable achievements and recognitions that highlight his dedication and expertise in the field of Information Technology. His ability to navigate the complexities of IT infrastructure management has been instrumental in driving success for the organizations he has worked with. Over the years, he has demonstrated an unwavering commitment to process improvement and customer satisfaction, lead
