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Sriram Subrmanian

Delivery Manager- Service Provider Technology ( Philippines) at Cisco

Sriram Subramanian is a seasoned Senior CX Leader with 19 years of experience in Telecommunication across Carrier & Enterprises with a Global Exposure.

He boasts extensive expertise in Service Delivery, Operations Management & Post-Sales Support and holds certifications such as Prince 2 Practitioner and ITIL V3 Foundation.

Sriram is known for his mentorship, coaching, and leadership abilities within the industry.

Specializing in building and leading top-notch CX teams, he excels in Customer Management, Escalation Management, Vendor Management, and Risk Assessment & Mitigation Planning.

His educational background includes studies in ITIL, Foundation V3, Project Management (Prince 2), Business Leadership Certification from the Indian School of Business, EPGDBA from the Institute of Management Technology, BE in Electronics & Telecommunication from the University of Madras, and BSc in Physics Hons from the University of Calcutta.

Sriram has held several key roles in reputable organizations such as Cisco, Ciena, Nortel, Tejas Networks India Pvt Ltd, and CMC Ltd, where he has served as a Senior Delivery Manager, Delivery Head, Manager, Project Manager, Service Delivery Manager, Operations Manager, Implementation Manager, Support Engineer, and Trainee-Apprentice.

Sriram Subrmanian
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Location

Bengaluru, Karnataka, India