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Sriraman Iim

Advanced Analytics, AI, ML and BPM Researchers and Advisors

Sriraman Annaswamy, known as Sri, is an accomplished Strategy, Advanced-analytics, AI, and ML advisor with extensive experience in Mumbai, London, Silicon Valley, and Sydney. He is the Founder and Director of Swamy and Associates, an independent advisory practice focused on BPO and KPO services.1

Sri's professional background includes:

  • 13 years of Strategy & Operations experience directing strategic research and consulting projects1
  • Roles at PWC, Commonwealth Bank of Australia, and Elance before founding Swamy and Associates
  • Leading research projects on financial services KPO and bank offshoring1
  • Providing advisory services to top financial institutions and non-financial organizations in Australia
  • Chairman of the Australian AI and Machine Learning Summit in 2017 and 2018

His educational qualifications include:

  • GAICD certification from the Australian Institute of Company Directors
  • MBA in Finance and Strategy from the Indian Institute of Management, Lucknow
  • Bachelor of Technology in Metallurgical Engineering from the Indian Institute of Technology, Madras

Sri has authored several influential reports and studies in the financial services industry, including "The Global financial services KPO phenomenon" and "Accelerating Australian Bank Offshoring".1 He is known for his expertise in Advanced-analytics, AI, ML, and BPM strategies, particularly in researching their impact on the global financial services sector.2

Beyond his professional endeavors, Sri comes from a South Indian Smartha-Brahmin background and has interests in Vedic philosophy, Sanskrit, Astrology, and Yogic-meditation practices.

Highlights

Aug 19 · linkedin

"Passage to India" (March 2008)

Believe it or not, it's our 20th year (Part 4 of 6)

It's well known (esp. now) that most major Australian insurers have been at the leading edge in respect of engaging with India and India-based global service providers esp with respect to Advanced-analytics (and increasingly, AI) centres of excellence

But which Australian Insurer and wealth manager was the FIRST to lead the engagement with India? Indeed, as early as 2008 (16 years ago!) in the form of an India-focused field trip led by its visionary Group CEO!!

Answer: The venerable Sydney-headquartered giant AMP then led by the stalwart Craig Dunn as Group CEO (now the Chair at Telstra)

Background In my rather unique way of celebrating our firm's 20th Anniversary, I started a series of retro-posts involving our path-breaking documents and engagements that pioneered and accelerated India-driven tech transformation here in Australia with a "Believe it or not" caption and usually, at least one AFR article covering it

This is the fourth in this 6 part series

As always, owe an enormous debt of gratitude to Craig Dunn and his then Exec Leadership team for taking a leap of faith with an obscure advisory outfit like us and entrusting us with what has over the years been a major plank in the AMP story

Also, a heartfelt THANK YOU to the following India-based global service providers and their leadership team members who participated in showcasing their capabilities (in the same order as the field trip itinerary attached below):

  1. Wipro - Tk Kurien (then, CEO Wipro BPO), Rohan Prabhu (then, Head APAC Wipro BPO) and Manoj Nagpaul (then Wipro Aus CEO)

  2. Infosys - Nandan Nilekani (then and now Chairman), Kris Gopalakrishnan (then, CEO), Sanjeev Tripathi (then Aus Insurance leader), Ritesh Idnani (then Global BPM Head) and Ashok Nayak (then Aus Head, BPM)

  3. Tata Consultancy Services - N. G Subramaniam (then President, TCS Financial Services and now Global Chief Operating Officer), Raman VK (then Global Head, TCS BPO) and Vijaya Deepti P H (then, Global VP Insurance)

  4. Accenture - Tony Simkins (then MD and Senior Exec, Financial Services Australia) and PG Raghuraman (then MD and India BPO Lead)

  5. Firstsource - Santanu Nandi (then, Exec VP, Operations) and Chandra Iyer (then, Senior VP and Head, APAC)

  6. IBM MBPS - Randy Walker (then GM, MBPS, APAC) and Tina Dhawan (then, VP IBM Daksh)

  7. WNS - Neeraj Bhargava (then, Group CEO) and Govind Sandhu (then, VP Insurance)

  8. Genpact - Tiger Analytics (then COO), Mohit Thukral (then Senior VP, BFSI), Gaurav Sethi (Senior VP, Asia) and Niranjan Deodhar (then, VP Client Relationships)

  9. EXL - Rohit Kapoor (then, COO and now, Chair), Pavan Bagai (then, Global Head of Outsourcing) and Sandeep (सन्दीप) Tyagi (त्यागी) (then, Global Head Analytics)

ps: this path-breaking field trip led to the engagement of both TCS and Wipro, strategic partners to this day!

#india #australia #insurance #bpo #advancedanalytics

Related Questions

What are some of the key projects Sri Annaswamy has led at Swamy and Associates?
How has Sri Annaswamy's background in shipping-finance influenced his approach to AI and ML?
What are the main challenges Sri Annaswamy has faced in implementing AI chatbots in financial services?
How does Sri Annaswamy integrate his interests in Vedic philosophy and Sanskrit into his professional work?
What impact has Sri Annaswamy's leadership had on the Australian AI and Machine Learning Summit?
Sriraman Iim
Sriraman Iim, photo 1
Sriraman Iim, photo 2
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Location

Sydney, Australia