Sign In

Stacey Singer

After the Win: How to Keep + Grow Business

Stacey Singer is a seasoned professional with over 25 years of experience in leading and managing agencies across various industries.

With a background that ranges from start-ups to turnarounds, Stacey has a proven track record of building client-centric organizations and driving client satisfaction.

Having held key positions in prominent organizations like WPP, Ogilvy CommonHealth Worldwide, and McCann Healthcare Inc., Stacey brings a wealth of knowledge and expertise in client retention and growth.

She emphasizes the importance of understanding that winning and retaining business require different skill sets and behaviors, with client experience being a critical factor in long-term success.

With a strong educational background, including an MBA in marketing and health administration from The University of Chicago Booth School of Business, Stacey is equipped with the necessary tools to navigate the dynamic world of agency management.

Whether it's troubleshooting troubled accounts or optimizing successful ones, Stacey Singer's consultancy services offer tailored solutions for agencies looking to enhance their performance and sustain growth.

Highlights

Sep 15 · linkedin

Formal surveys are useful to measure client satisfaction at a point in time. These results should be reviewed alongside client behaviors. Satisfied clients give the agency more business and refer the agency to colleagues. #advertising #agency #clientrelationship

Aug 24 · linkedin

Agency staff are focused on delivery. Most don't consider client growth as part of their job description. There is a huge disconnect between leadership and the folks on the ground. #agency #advertising #clientrelationship

Stacey Singer
Add to my network

Location

Westfield, New Jersey, United States