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Stacy Justino
Support Leader | Career Coach | LeadDev Speaker
Stacy Justino is a career coach and support leader with extensive experience in customer support and team management. She currently serves as a Career Coach at Double Jump Enterprises, a role she has held since May 2021.3 Stacy has over 10 years of experience as a hiring manager and has helped others make significant career moves.1
In addition to her coaching role, Stacy is also a Customer Support Manager at PetDesk.3 Her professional background includes notable positions such as:
- Director of Customer Happiness at Wistia (February 2018 - September 2022)
- Senior Manager Customer Support at Big Fish Games (March 2017 - February 2018)
- Customer Support Manager at Big Fish Games (February 2010 - February 2017)
Stacy holds a Bachelor's Degree in Communication and Media Studies, as well as English Language & Literature from the University of Washington (2000-2005).3 Her expertise lies in people-driven leadership, relationship building, talent recruitment and retention, and fostering career advancement.
As a career coach, Stacy specializes in helping "job jumpers" and individuals looking to take significant career risks.5 She shares career advice and insights through her LinkedIn posts, offering guidance on topics such as authenticity in interviews and enhancing team productivity.24
Stacy is also recognized as a LeadDev speaker, further showcasing her expertise in leadership and career development.5 Her approach to career coaching is informed by her own experiences of taking big career risks that have paid off, which she now uses to help others make similar moves in their professional lives.1
Highlights
Using Workday as a job seeker. That's the vent.
But I do have one thing that's saved my sanity whenever I'm forced to create a new Workday account.
Since I use 1Password which will suggest a stored login if the subdomain is the same, I will go through the account creation process then copy my securely stored password for https://lnkd.in/erstm5K2 and paste it into the 𝑃𝑎𝑠𝑠𝑤𝑜𝑟𝑑 and 𝑉𝑒𝑟𝑖𝑓𝑦 𝑁𝑒𝑤 𝑃𝑎𝑠𝑠𝑤𝑜𝑟𝑑 fields.
Then whenever I have to sign back in to a Workday account, I can use my ONE saved 1Password login without having a separate login for each one.
It isn't groundbreaking by any means, but it does make me a lot less rage-y!
Kindness is a skill.
It takes cultivation and practice. And it's not always easy.
But it's one of the most important traits I am proudest of in my 6 year old. On his last day of summer camp, the site director said to me, "He is so kind, and has such a good heart."
Let me tell you, that made my week. We regularly talk about the difference between being nice and kind, and talk through examples of how we have displayed kindness and how others have shown us kindness.
But why is kindness important?
On a personal level, it improves your relationships with others and your own emotional/physical well-being according to Mayo Clinic, Harvard Health Publishing, Psychology Today
On a professional level - it leads to higher profitability, productivity, efficiency, and customer satisfaction (and reduces burnout) according to studies from the Journal of Applied Psychology, Baringa, and Gallup.
Just like any skill, some people are naturally good at it. But anyone can develop it.
It's not the same as nice, though often used interchangeably. It's rooted in a genuine motivation to uplift others and ourselves. I really liked this definition from kindnessiseverything.com
Kindness is the sincere and voluntary use of one’s time, talent, and resources to better the lives of others, one’s own life, and the world through genuine acts of love, compassion, generosity, and service.
And it starts with being kind to yourself. Next time you notice being your own worst critic, ask yourself how would you approach a friend/colleague/family member in the same situation?
When it comes to displaying kindness to others? Sometimes this means sharing feedback that might be hard for someone to hear, ensuring there is a high level of psychological safety within your teams, setting boundaries to protect yourself + others, recognizing someone's accomplishments, taking responsibility for your mistakes, or standing up to injustice.
Here's to choosing kindness!
