Sign In

Stephanie Hernandez

Customer Success Manager at UserVoice

Stephanie Hernandez is a seasoned customer advocate with over 7 years of experience in the SaaS industry, focusing on nurturing client relationships, customer retention, and process enhancement.

She is passionate about streamlining team processes to reduce churn rates, aiding customers in designing and implementing tailored strategies, embracing new methodologies to enhance customer satisfaction, and providing value through technology solutions.

In her personal time, Stephanie enjoys taking on new challenges such as baking, cooking, and navigating the responsibilities of motherhood.

She holds Bachelor's degrees in Psychology and Sociology from McMaster University and has held pivotal roles at reputable organizations including UserVoice, Supplyframe, ProductPlan, MISUMI USA, and Aetna, a CVS Health Company.

S
Add to my network