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Stephen Adams
Senior Fraud and Compliance Manager at Confused.com
Stephen Adams is a seasoned professional in the insurance industry, currently serving as the Senior Fraud and Compliance Manager at Confused.com.2 With over 17 years of experience in fraud management and prevention, he has established himself as an expert in his field.
Career Background
Stephen's career path is quite interesting. He initially had a background in catering and retail before deciding to transition into the financial services industry.1 This career change has proven to be successful, as he has now accumulated nearly two decades of experience in fraud management.
Current Role and Responsibilities
At Confused.com, Stephen leads the Counter Fraud team, a position he has held since joining the company in 2018.4 In 2022, his responsibilities expanded to include working with the Compliance team, demonstrating his growing expertise and value to the organization.4 As the Senior Fraud and Compliance Manager, Stephen is dedicated to maintaining high standards of compliance across all areas of Confused.com's operations.2
Expertise and Focus Areas
Stephen's expertise lies in:
- Identifying and mitigating fraudulent activities across multiple insurance products and promotions
- Achieving efficiency in handling fraud
- Collaborating with partners and organizations within the insurance and financial services industry
- Supporting the objectives of fraud-enforcement bureaus like the Insurance Fraud Bureau, Insurance Fraud Enforcement Department, and CIFAS
Professional Engagement
Stephen actively participates in industry events and discussions. For instance, he attended the Fraud Leaders summit on behalf of Confused.com and RVU.co.uk in January 2024, showcasing his commitment to staying at the forefront of fraud prevention strategies.3
Stephen Adams continues to be a valuable asset to Confused.com, bringing his extensive experience and innovative approaches to reduce fraud in the insurance industry.
Highlights
It is an absolute pleasure and privilege to be attending this evening's International Compliance Association's Awards 2024 on behalf of Confused.com and RVU.
To be shortlisted for 2 awards, is an absolute honour, both personally as "Financial Crime Prevention Leader of the Year" and collectively as "Multi-Stakeholder Collaboration Award" for all the work that Confused.com does alongside our partners and fellow fraud fighters in the wider Industry.
My heartfelt thanks to my fellow collaborators as well as an absolute debt of gratitude to my team and company colleagues for all their support in making our Fraud function a continuing success.
Best of luck to all other nominees in these and all categories tonight.
I am absolutely thrilled and delighted that we have been shortlisted for 2 awards.
My Counter Fraud team has been shortlisted for the "Multi-Stakeholder Collaboration Award" for all the work we are doing working with so many of of our Insurer partners, promoting and facilitating cross industry collaboration to help us all reduce fraud.
And I have been kindly shortlisted for the "Financial Crime Prevention Leader of the Year".
Really looking forward to the award ceremony and catching up with colleagues in the Industry.
