Suggestions
Stephen Hupp
Independent Salesforce Field Service SME
Stephen Hupp is a versatile technology professional with extensive experience in Salesforce, Field Service Management, CRM, SaaS Solutions, Contact Center/Customer Service. With five Salesforce certifications, Stephen has a deep understanding of the platform and specializes in providing solutions to streamline business operations. He is currently the VP of Pre-Sales & Strategic Initiatives at Asperii, where he was previously Director of Field Service Strategy. Before joining Asperii, Stephen served as Sr. Principal Field Service Practice Lead, Global Salesforce at Slalom, where he managed the Field Service Management (FSM) practice. With experience in project coordination and Agile methodology (Scrum Framework), Stephen has led cross-functional teams and delivered large-scale projects for numerous clients. Additionally, Stephen is an alumnus of Southern Illinois University where he studied Business Administration, with a focus on Finance and Management. Prior to his career in technology, Stephen was the Owner of Java G’s, a coffee shop located in his hometown.
Highlights
Just had a great conversation with a prospect and reminded me how much I love solutioning (yes, an actual word, lol) when it comes to Field Service. They presented the use case, I discussed what I'd done before, they mentioned that it may not work for them in that way based on their current setup, so we went down another path and got to a potential path to success. All within a 1 hour intro call!
You'll never hear me say I'm the most knowledgeable Field Service guy out there, BUT I do feel like my passion for finding solutions to key business problems within the Field Service product is tough to complete with:)
Interested in talking more about how I can bring that passion to your Field Service project? Let's Chat!
So for any of my Field Service friends who haven't checked out Reed Strauss's article on how to enable Gantt Actions to run in full Lightning Experience, I highly recommend you do so.
Just followed his instructions yesterday and was able to get everything configured in under 15 minutes.
Let me tell you, it was more satisfying than I even expected to see my flow run on the Gantt with just the simple Data Table component, which wasn't possible with just the standard VF page approach I'd been following for years.
I've been saying for a while that Gantt Actions are an amazing way to extend the functionality from within the Gantt itself, and being able to configure a flow to run in full Lightning Experience, is definitely a game changer.
Article below: https://lnkd.in/gpifqrwZ
If you're interested in chatting more on how I can help your business with Field Service, please schedule some time using the link below:
https://lnkd.in/g2BKYw8e
