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Sukand Ramachandran

Strategic adviser. Helping humans harness machines to help humans.

Sukand Ramachandran is a prominent professional with a versatile background spanning financial services, technology, and customer service operations.

As a Managing Director and Senior Partner at Boston Consulting Group (BCG), Sukand specializes in advising clients in financial institutions, technology, and service industries on digital and technology-enabled transformations.

With a focus on wholesale banks worldwide, Sukand excels in transforming customer engagement, effective segmentation and pricing strategies, and leveraging technology automation for operational enhancements.

His expertise extends to deploying advanced technologies such as AI, Robotics, OCR, Workflow, and Cloud to revolutionize customer service experiences.

Sukand is recognized for his leadership in customer service operations across various industries like Airlines, Telco, Technology, Utilities, in addition to his core specialization in banking.

He holds an MBA in General Management from London Business School and a strong educational background in Statistics, Mathematics, and Engineering.

Prior to his role at BCG, Sukand held key positions at Siemens Business Services, McKinsey & Company, and Citi, showcasing his vast experience in strategy, innovation, and consulting across multiple sectors.

Sukand Ramachandran
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Location

London, England, United Kingdom