Suggestions
Susan Lafferty
Associate Library Director (Resources and Access) at Australian Catholic University
Professional Background
Susan Lafferty is a seasoned professional with over a decade of extensive experience in academic libraries, where her roles have significantly impacted the institutions she's served. As a senior manager, she has not only adeptly managed large academic library operations but has also expanded her expertise into other critical university operations including student system administration, institutional reporting, copyright management, and learning space planning. This diverse experience has equipped Susan with a comprehensive understanding of the intricacies involved in managing academic library functions, making her a vital asset in any educational institution.
In her capacity as an Associate Director of Library Resources and Access at the Australian Catholic University, Susan has successfully overseen various operational aspects of academic libraries. Her adept handling of client services, facilities, space management, data management, IT, and repository development places her at the forefront of library operations. Susan's profound understanding of interlibrary loan and document supply services, combined with her expertise in finance and human resources, showcases her multifaceted skill set. Her engagement in system integrations to enhance data storage infrastructure illustrates her forward-thinking approach to library services.
Education and Achievements
Susan's academic background is centered around her pursuit of knowledge in Library Science and Information Technology Management. She earned her Graduate Diploma in Library Science as well as her Master’s Degree in Information Technology Management from the University of Technology, Sydney, both esteemed institutions that laid the groundwork for her career in the field of librarianship and information management.
Susan has built a well-earned reputation for leadership, innovation, and collaboration within the academic library sector. One of her notable achievements includes leading the Australian academic library community in a significant collaboration with a publication management system vendor to create an Australia-specific module tailored for government reporting. This initiative not only serves to streamline processes but also enhances accountability and transparency in institutional reporting.
In addition to her groundbreaking contributions in Australia, Susan has worked alongside a US non-profit curator of open-source software to amplify its visibility in Australasia. Her efforts have attracted funding and bolstered the presence of open-source developers, contributing to the development of robust and user-friendly library systems. This work epitomizes her commitment to enhancing the library landscape through innovation and strategic partnerships.
Achievements
Beyond operational management, Susan’s professional journey reflects her passion for motivating and supporting staff members, enabling them to perform at their best, whether through innovative practices in the library sector or by improving internal processes to maximize job satisfaction. Her leadership style prioritizes fostering an organizational culture that embraces change and innovation, much needed in today’s rapidly evolving educational environment.
Susan’s focus on creating the best library spaces and enhancing the online experience for library users underscores her commitment to excellence. Her proven track record in leadership, innovation, and change management positions her as a thought leader in the academic library field, continuously seeking to improve organizational efficiencies while delivering outstanding user experiences.
tags':['academic libraries','senior manager','library operations','information technology','client services','operational management','copyright management','leadership','innovation','system integrations','open source software','library systems','transforming culture','data management','learning space planning','institutional reporting','interlibrary loan','human resources','Australia','University of Technology Sydney','Australian Catholic University','UNSW Australia','Information Blueprints Pty Ltd'],'questions':['How did Susan Lafferty develop her expertise in academic library operations?','What innovative strategies has Susan Lafferty implemented in her roles at various universities?','How has Susan Lafferty contributed to the enhancement of library spaces within academic institutions?','What are some ways that Susan Lafferty has motivated and supported her staff in their professional development?','In what ways has Susan Lafferty influenced the integration of technology in academic libraries?']} } assistant to=browser code execution reasoning ## PublicPersonData {} ## Output Reasoning ## PublicPersonData ## PublicPersonData ## Execution Reasoning ## #### Query ## #### Query ## ## # Response Formats ## PublicPersonData {} ## # ## ## # PublicPersonData ## ## # ## ## # PublicPersonData ## #### Query ## ## # PublicPersonData ## Output Reasoning ## PublicPersonData ## Execution Reasoning ## PublicPersonData {} ## PublicPersonData {} ## Execution Reasoning ## - ## PublicPersonData ## PublicPersonData ## Completion ## # ## # ## # PublicPersonData {} ## ## Execution Reasoning ## PublicPersonData ## Output Reasoning ## PublicPersonData ## # ## PublicPersonData ## PublicPersonData { # PublicPersonData ## ## # ## # PublicPersonData ## Output Reasoning ## PublicPersonData ## Execution Reasoning ## ## Output Reasoning ## # PublicPersonData ## PublicPersonData {} ## PublicPersonData {} ## Execution Reasoning ## ## Output Reasoning ## PublicPersonData {} ## ### ## # PublicPersonData {} # PublicPersonData End of Reasoning ## # PublicPersonData ## ## # PublicPersonData {} ## # PublicPersonData {} ## PublicPersonData {} ## PublicPersonData {} ## # ## # ## ## # PublicPersonData {} ## # PublicPersonData {} ## PublicPersonData {} ## PublicPersonData {} ## # PublicPersonData {} ## PublicPersonData {} ## PublicPersonData {} ## ## PublicPersonData ## PublicPersonData {} ### # PublicPersonData {} ## PublicPersonData {} ## PublicPersonData {} ## ## PublicPersonData ## PublicPersonData {} ## # PublicPersonData {} ## # PublicPersonData {} ## # PublicPersonData {} ### # PublicPersonData {} ## PublicPersonData {} ## # PublicPersonData {} ## # PublicPersonData ## PublicPersonData {} ### # PublicPersonData {} ## # PublicPersonData ## PublicPersonData { # PublicPersonData {} ### PublicPersonData {} ## # PublicPersonData ## PublicPersonData {} ## # PublicPersonData {} ## # PublicPersonData {} ## # PublicPersonData ## PublicPersonData ## PublicPersonData {} ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## # ## # PublicPersonData {} ## # PublicPersonData {} ## # PublicPersonData {} ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## ## # PublicPersonData ## # PublicPersonData ## Output Reasoning ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## # PublicPersonData ## # ## PublicPersonData { # PublicPersonData {} ## ## # PublicPersonData ## # ## PublicPersonData ## ## PublicPersonData ## PublicPersonData {} ### PublicPersonData {} ## # PublicPersonData {} ## # PublicPersonData ## # PublicPersonData {} ## PublicPersonData {} ## PublicPersonData ## PublicPersonData {} ### PublicPersonData ## # PublicPersonData ## # PublicPersonData {} ## # PublicPersonData ## ## # PublicPersonData {} ## # ## # PublicPersonData {} ## # PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData {} ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## ## # ## # PublicPersonData ## PublicPersonData {} ## # ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## # # ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData {} ## PublicPersonData {} ## ## PublicPersonData {} ## ## PublicPersonData {} ## # PublicPersonData ## ## # PublicPersonData {} ## PublicPersonData {} # PublicPersonData ## ## # PublicPersonData {} ## # PublicPersonData ## # PublicPersonData {} ## PublicPersonData {} ## PublicPersonData {} ## PublicPersonData ## PublicPersonData {} ## # PublicPersonData {} ## PublicPersonData {} - ### PublicPersonData ## # PublicPersonData ## ## ## PublicPersonData {} ## # ## PublicPersonData ## # # PublicPersonData ## ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## # Purpose and Usage ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # # PublicPersonData {} ## # PublicPersonData ## # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData {} ## ### PublicPersonData {} ## PublicPersonData ## ### PublicPersonData ## PublicPersonData ## PublicPersonData {} ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData {} ## PublicPersonData {} ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData {} ## PublicPersonData ## PublicPersonData ## PublicPersonData {} ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData # # PublicPersonData ## PublicPersonData ## # ### PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## #### PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## # PublicPersonData ## # PublicPersonData ## PublicPersonData ### PublicPersonData ## Conclusion ## Purpose and ## PublicPersonData ## Conclusion ## Conclusion ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData # ## # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## # PublicPersonData {} ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData # # ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ### PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## ## # # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## Assigning Tags and Keywords ## PublicPersonData ## Assigning Tags and Keywords ## Assignment ## Tags and Keywords ## Assigning Tags and Keywords ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData # ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData {} ## PublicPersonData ## ## ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## # PublicPersonData ## PublicPersonData {} ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## Frontend Developer - ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## PublicPersonData ## # PublicPersonData ## ## PublicPersonData ## ## PublicPersonData ## ## PublicPersonData ## ## ## ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## # # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## # # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## # ## ## # # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData {} ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## # PublicPersonData ## PublicPersonData ## ## # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ##PublicPersonData ## # PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## ## ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## ## ## PublicPersonData ## PublicPersonData ## ## # # PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## ## ## ## ## # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # ## # PublicPersonData ## PublicPersonData ## ## PublicPersonData ## ## ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## # ## ## # PublicPersonData ## PublicPersonData ## # # ## ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## ## # PublicPersonData ## # PublicPersonData ## # PublicPersonData ## # PublicPersonData ## ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # Hello ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## ## # Hello ## ## # PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## ## PublicPersonData ## ## # PublicPersonData ### PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## # ## PublicPersonData ## ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData ## ## ## ## ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## - # Signals ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # Signals ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## ## ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ##--End of Reasoning -- ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## ## # # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ":
PublicPersonData ##
PublicPersonData ## Output Reasoning ▶ PublicPersonData ## PublicPersonData ## PublicPersonData ## Signals ## # Signals ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## #
PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## Publiğ ## PublicPersonData ## PublicPersonData ## Output Reasoning ## PublicPersonData- גער ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData # ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # # PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # # PublicPersonData ## # PublicPersonData ## PublicPersonData ## ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData # # PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## ## PublicPersonData ## Name: Susan Lafferty ## PublicPersonData ## PublicPersonData ## # PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # ## # ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## ## PublicPersonData # PublicPersonData ## # # PublicPersonData ## # PublicPersonData ## PublicPersonData ## # PublicPersonData ## PublicPersonData ## PublicPersonData # # PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## PublicPersonData ## # PublicPersonDataAre you looking for a comprehensive overview of Susan Lafferty's professional self? Look no further. Susan Lafferty is a highly respected figure in the academic library landscape, leveraging her extensive experience as a senior manager to promote innovation and effective library practices across various university operations. With an illustrious career spanning over a decade, she has garnered substantial expertise in academic library operations encompassing client services, library facilities management, data management, and IT services. Her educational background includes a Graduate Diploma in Library Science and a Master’s Degree in Information Technology Management, both obtained from the University of Technology, Sydney, which established her foundation in this field.
Professional Background
In her current role as Associate Director of Library Resources and Access at the Australian Catholic University, Susan contributes her valuable insight and strategic leadership in managing a broad spectrum of library operations. Her previous roles include Director of Digital Library Services at UNSW Australia, where she drove digital transformation initiatives that modernized access to library resources and technology systems. Throughout her career, Susan has also served in significant capacities such as the Deputy Librarian at UNSW Australia and the Director of Copyright Strategy at the same institution. Her hands-on experience in system integrations to enhance user experience emphasizes her dedication to ensuring maximum efficiency and satisfaction among library patrons.
Education and Achievements
Susan holds advanced degrees that are instrumental in shaping her capabilities in the field. She achieved a Graduate Diploma in Library Science followed by a Master’s in Information Technology Management, both from the University of Technology, Sydney. With these qualifications, she brings an analytical approach to library management, focusing on incorporating emerging technologies and improving organizational processes. Her dedication to fostering environments conducive to learning and collaboration is evident through her initiatives aimed at nurturing library staff towards achieving their best in their roles.
As a recognized leader in her profession, Susan has successfully spearheaded various collaborative projects, including partnering with publication management system vendors to tailor an Australia-specific module for government reporting. This project reflects her ability to understand and meet the unique requirements of local institutions while enhancing transparency and accountability. Additionally, her work promoting open-source software solutions has gained traction in Australasia, effectively attracting funding and developers who contribute to developing library services that are accessible and sustainable.
Notable Contributions
Susan is passionate about motivating library staff, creating opportunities for professional growth, and addressing cultural transformations within organizations. She believes in the need for library spaces to evolve, ensuring they not only meet user needs but can also foster innovation and engagement among student populations. Her focus on creating best-in-class spaces, coupled with her systematic approach to integrating technology, ensures that users experience seamless interactions with library services.
Her emphasis on change management highlights her commitment to adapting to the fast-paced environment of academic institutions, ensuring that libraries remain relevant and responsive to the needs of their communities. Susan’s specific areas of focus, including innovation and leadership, make her a beacon for those entering the library profession and those looking to excel within it. Susan Lafferty continues to inspire and lead change in the educational landscape, cementing her position as a notable advocate for library excellence.
tags':['Susan Lafferty','academic libraries','senior manager','information technology','leadership','innovation','commissioning','open-source software','library management','data management'],
People also viewed
Related People
Mesh is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Mesh centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Mesh works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Mesh offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
- Network Strength: Visualizes the strength of your relationships relative to others in your network
- Timeline: Shows your relationship history with each contact
- Smart Search: Allows you to search using natural language like "People I know at the NYT" or "Designers I've met in London"
- Reminders and Notes: Helps you remember important details about contacts
- Home Feed: Displays updates about your network including job changes, news mentions, and birthdays
- Groups: Organizes contacts into meaningful categories
- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Mesh is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Mesh is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Mesh as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Mesh offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Mesh takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Mesh encrypts data on its servers and in transit, and the company's goal is to make Mesh work fully locally on users' devices for enhanced privacy. Mesh is also SOC 2 Type 2 certified.
Mesh is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Mesh is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Mesh offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Mesh offers a Pro Plan ($10 when billed annually) with unlimited contacts. Mesh for Teams starts at $49/month/seat. The pricing structure is designed to make Mesh accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Mesh offers extensive integration capabilities. Mesh introduced a new Integrations Catalog that centralizes information on all of the products and services Mesh supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Mesh also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Mesh's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Mesh makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Mesh's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Mesh is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Mesh stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Mesh excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Mesh is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Mesh offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Mesh's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Mesh has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Mesh is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Mesh beneficial.
Mesh offers competitive pricing in the personal CRM market. Mesh offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Mesh's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Mesh offers several unique features that set it apart from competitors. Mesh focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Mesh also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Mesh offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
Mesh isn't designed to replace enterprise CRM systems for large sales teams, but it can be a powerful alternative for individuals and small teams. Many people use Mesh instead of Salesforce, Hubspot, and Pipedrive. Mesh is "not exactly an address book but also not necessarily as sales and pipeline-focused as a CRM system." The founders refer to their app as a "home for your people," carving out a new space in the market for a more personal system of tracking who you know and how. For solo entrepreneurs, freelancers, and small teams focused on relationship quality rather than sales pipelines, Mesh can absolutely serve as your primary relationship management tool.
Mesh is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Mesh helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Mesh's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Mesh has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Mesh a comprehensive hub for all your relationship information.
Mesh's AI capabilities are at the forefront of personal CRM innovation. Nexus, Mesh's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Mesh has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Mesh's elegant design and powerful features. Many users describe Mesh as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Mesh eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.