Suggestions
Susan Wilson
Regional Sales at RRD Logistic Solutions - International Services
Professional Background
Susan Wilson is a seasoned professional in the remail and international mailing industry, having embarked on her career in 1987 during a time when the concept of remailing was still a novel idea. She began her journey with pure curiosity and determination, having been handed an IMM (International Mail Manual) from the USPS on her first day on the job. Little did she know, this would mark the beginning of a long and fulfilling career in a field experiencing tremendous growth and innovation.
Over the past several decades, Susan has navigated through significant advancements in the international mailing sector. From her foundational role in the remail industry, she has seen the evolution of mailing solutions that now incorporate advanced tracking methods, international parcels, and improved customer service. With a solid focus on design and efficiency, she skillfully assists her clients in maximizing their international mailing strategies while ensuring they are mindful of budget constraints. Her ability to partner with customers has been instrumental in helping them achieve their international mailing objectives.
Throughout her impressive career, Susan has held various prominent positions within top-tier companies and organizations. Not only has she ranked in top sales positions, but she has also earned the honor of being awarded a GSA contract, showcasing her expertise in contract management and acquisition. Her commitment to the industry is further exemplified by her participation on multiple boards, including her roles as Secretary at the Greater Dallas Postal Customer Council and as Past President at MFSA-SW. These roles signify her dedication to leadership and advocacy within the international mailing community.
As the industry transitions rapidly, especially in the wake of e-commerce growth, Susan remains at the forefront of these changes. Her knowledge and insight allow her to adapt and innovate, helping her clients navigate the increasingly complex world of international shipping.
Education and Achievements
Susan Wilson's educational background is rooted in economics, having studied for her Bachelor of Arts degree at the prestigious University of California, Los Angeles (UCLA). This foundation has equipped her with the strategic thinking and analytical skills necessary to excel in the dynamic landscape of the remail industry.
Notable achievements in Susan's career include:
- Strategies to qualify marketing mail for USPS discounts and implementing similar approaches for international mail.
- Securing a GSA contract for her company, demonstrating her capability and reliability as a professional in the field.
- Participation in various leadership roles on industry boards, where she has contributed her expertise to propel industry standards and best practices.
Key Skills and Specialties
Susan Wilson's extensive experience has allowed her to acquire a diverse set of skills specifically targeted at international mailing solutions. Her specialties include, but are not limited to:
- Strategy development for International Parcels, including options with or without Delivery Confirmation, as well as DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid).
- Expertise in International Presort Mail, specifically IPA (International Priority Airmail) and ISAL (International Surface Air Lift).
- Proficient in International Remail and Direct Injection methodologies, ensuring efficient and effective mailing processes.
- Specialized knowledge in International Hand Delivery Mail, creating bespoke solutions for customers who require personal touch deliveries.
- Proficient in International Freight management, handling logistics to streamline the mailing process from start to finish.
As Susan reflects on her decades-long career in a field that has transformed dramatically, she continues to be excited about the future of the international mailing industry. With passion and a commitment to innovation, she encourages businesses to dream big about their international postings, convinced that almost anything they envision can be achieved with the right strategy.
Achievements
Susan Wilson has not only survived but thrived in the ever-evolving remail industry since its inception. Her achievements encompass:
- Being awarded a GSA contract that underscores her proficiency in contract management and acquisition.
- Demonstrating sustained excellence as a top-ranked sales professional across major companies, solidifying her reputation within the industry.
- Serving in significant leadership capacities on various industry boards, enhancing her influence and contributing to the advancement of industry standards.
- Developing innovative strategies for USPS and international mailing that have set benchmarks for efficiency and cost-effectiveness.
Conclusion
With a wealth of knowledge and experience, Susan Wilson remains a pivotal figure in the remail industry. Her journey from the early days of remailing to the present, amidst rapid advancements and innovative opportunities, showcases her adaptability and steadfast dedication. As Susan looks to the future, her clear vision for international mailing continues to inspire others, proving that with creativity and determination, anything is possible.
