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Sushil Paigankar
Senior Vice President, Products and Engineering USEReady
Professional Background
Sushil Paigankar is an accomplished strategic business partner with over twenty years of experience in developing and executing cutting-edge digital services and strategies focused on omni-channel customer, employee, and partner experiences. He specializes in enhancing customer engagement, enablement, and insight, applying his expertise in customer intelligence and analytics to foster innovative digital marketing and create targeted, personalized experiences.
In his career journey, Sushil has proven his worth as a Certified Enterprise Architect and a skilled leader in managing large projects and global solution delivery. His passion for driving impactful business results has allowed him to successfully incubate two practices in his current organization, demonstrating his ability to not only lead teams but also innovate practices that bolster both operational efficiency and customer satisfaction.
Education and Achievements
Sushil began his academic journey at the University of Mumbai, where he laid the foundational skills needed to navigate the business world. He furthered his education with an MBA in General Administration and Human Resources from the prestigious SVKM's Narsee Monjee Institute of Management Studies (NMIMS), equipping him with comprehensive insights into management practices and principles.
His professional background is remarkable; Sushil has built a successful career across various prestigious organizations. He currently serves as the Senior Vice President at USEReady, where he plays a pivotal role in implementing omni-channel strategies and improving customer interaction frameworks. Prior to his current role, he was the Senior Vice President at Marlabs Inc, and he held leadership positions at Capgemini as the Vice President of Digital and previously as the Associate Vice President for Digital. His past experiences also include notable positions at IGATE, where he served as the Associate Vice President and Practice Head for Ecommerce, Enterprise Content Management, and Portal. Earlier in his career, Sushil was the CoE Leader and Technology Services Head at Patni Computer Systems Ltd, and he began his professional journey as a Lead Technical Architect at Foundation Technology Services. Through these roles, he gained a wealth of knowledge in consulting for large global organizations, which includes the development of methodologies, toolkits, and frameworks for implementing Service Oriented Architecture (SOA) and Enterprise Integration.
Achievements
Sushil's career is marked by his ability to innovate and lead. His certification as an IBM-CMU Certified Enterprise Architect is a testament to his commitment to excellence in architecture practices. His functional competencies in the manufacturing sector and his expertise in building solutions using service-oriented architecture have been instrumental in enabling organizations to navigate the complexities of digital transformation effectively.
He has developed extensive consulting practices aimed at enhancing the capabilities of global organizations, focusing on application portfolio rationalization, enterprise content management, and optimizing digital strategies. His collaborative approach to leadership and dedication to fostering an environment of growth and innovation among his teams have earned him recognition and respect in the industry.
Sushil Paigankar’s contributions to both technology and business strategy make him a distinguished figure in the field, where he continues to inspire others with his unwavering commitment to improving customer and partner experiences. His expertise in digital solutions, combined with his strategic insights, ensure that he remains at the forefront of business transformation initiatives and continue to drive value for his organization and clients alike.
