Suggestions
Tania Sarria
Project Manager (Technical) at RFgen Software
Professional Background
Tania Sarria is a seasoned professional in project management and customer success, with a rich background that spans various esteemed organizations. Over the years, she has honed her skills in managing complex projects, enhancing customer experience, and leading teams to success. Currently, she serves as a Technical Project Manager at RFgen Software, where she leverages her extensive expertise to manage software projects that streamline business operations and improve efficiency for clients.
In her prior role as Lead Project Manager at TS Consulting, Tania led multiple project teams, ensuring timely and effective delivery of key initiatives. Her experience at Corporate Tax Incentives as a Project Manager further solidified her reputation for driving projects that have a direct impact on client satisfaction and fiscal success. Additionally, she contributed her project management skills at DemandGen, where she handled Professional Services, aligning customer needs with organizational goals.
A substantial portion of Tania's career has been dedicated to the realm of Customer Success. At Act-On Software, Inc., she was the Customer Success Manager focusing on Client Onboarding and Implementation, where her role was pivotal in ensuring that new clients successfully transitioned to the platform with ease. This skill was further demonstrated during her tenure at ON24, where she held multiple positions including Customer Success Manager for Virtual Events and Webcasts, where she played a crucial role in optimizing the customer journey through a variety of engagement formats.
Moreover, Tania's background includes significant experience as a Project Manager at Great Place to Work Institute and Administrative Systems Inc. Notably, her early career began with impactful roles such as Senior Training Coordinator at Franklin Templeton Investments, where she was instrumental in training program development and employee engagement initiatives, showcasing her multifaceted capabilities in both project and people management.
Education and Achievements
Tania's academic background is impressive and lays a solid foundation for her career accomplishments. She studied at Sacramento City College, where she completed an Associate of Science (AS) degree. Tania also holds a diploma from Burlingame High School, which set the groundwork for her collegiate education. Further enhancing her credentials, she attended the University of Phoenix, where she pursued a Bachelor of Science in Business Information Systems (BSB/IS). This educational journey highlights her commitment to continuous learning and skill development, essential traits for professionals in the fast-paced tech industry.
Throughout her career, Tania has exemplified a commitment to excellence, continuously evolving her skills and knowledge. Her ability to coordinate and lead projects successfully, while maintaining strong relationships with stakeholders, has not only contributed to her organizations' success but also her personal growth and recognition in her field.
Achievements
Tania has achieved numerous milestones throughout her career, particularly in her ability to lead teams to deliver positive outcomes for clients. By implementing streamlined project management processes and fostering strong client relationships, she has consistently improved operational efficiency and customer satisfaction.
During her time as a Technical Project Manager at RFgen Software, her work has been noteworthy in developing innovative solutions that cater to client needs and market demands, driving the organization's growth.
Tania’s recognitions are testimonials to her hard work, resilience, and proactive approach. From successfully onboarding new clients at Act-On Software to playing a key role in the delivery of high-stakes projects at DemandGen, her journey exemplifies the best practices of project management and customer success. Tania's experience serves as an inspiration for professionals aspiring to make their mark in technology and client services.
