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Tanuj Gidwani

Sr. Product Marketing Manager, CX & CPaaS at Tata Communications | IIT Delhi | ISB Executive Education

Tanuj Gidwani is a Senior Manager in Product Marketing at Tata Communications, specifically focusing on Customer Experience (CX) and Communications Platform as a Service (CPaaS). He is based in Mumbai, Maharashtra, India. Gidwani has a background in engineering and business education, having studied at the Indian Institute of Technology (IIT) Delhi and completed an Executive Education program at the Indian School of Business (ISB).234

In his role at Tata Communications, Gidwani is involved in developing marketing strategies and managing product offerings related to digital communication services. His expertise lies in enhancing customer engagement through innovative communication solutions.145

Gidwani is active on LinkedIn, where he shares insights related to his work and industry trends, further establishing his presence in the telecommunications sector.34

Highlights

Aug 22 · linkedin

A new survey by Harvard Business Review Analytic Services reveals a surprising gap in #CX: 94% of leaders say consistent #customerinteractions are crucial, yet only 38% feel their organizations truly deliver. This global survey of 260+ CX professionals dives deep into how companies are navigating customer interactions and what’s next for customer experience. 💡 Curious to learn more? Download the full report here: https://lnkd.in/d8y22m86

Tata Communications #CX #HBR Kaleyra

Feb 21 · linkedin

We are thrilled to announce that Tata Communications Customer Interaction Suite has been nominated for the prestigious MEFFYS award in the Enterprise Communication category! 🏆✨

To bring home the MEFFYS award, we need your support and here is the link to cast your vote - https://bitly.ws/3dKPP

Every vote counts and we truly value your support.

Tata Communications Kaleyra Mobile Ecosystem Forum

Related Questions

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How does Tanuj Gidwani's role at Tata Communications impact customer experience?
Tanuj Gidwani
Tanuj Gidwani, photo 1
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Location

Mumbai, Maharashtra, India