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Terence Eng 🌏

Travel Technology 🛫 • Trip.Biz 💼

Terence Eng is the Global Product Director at Trip.com Group, a position he has held since August 2023.1 He is based in Singapore and oversees the product lifecycle and success of the Trip.Biz booking platform for the international market.1 Eng has over 20 years of experience in corporate travel and holds certifications including CSPPO and CAL2, as well as a Master's degree in Information Technology.1

Prior to his current role, Eng held several leadership positions in the travel industry:

  1. Chief Experience Officer at FCM Travel Asia (November 2022 - July 2023)1
  2. Chief Technology Officer at FCM Travel Asia (June 2020 - October 2022)1
  3. Director of IT at FCM Travel Asia (October 2016 - May 2020)1
  4. Technology Leader at FCM Travel Asia (April 2012 - September 2016)1

In his current role at Trip.com Group, Eng has been involved in various initiatives:

  • He participated in the GBTA APAC 2024 conference in Singapore, representing Trip.Biz.2
  • Eng received awards on stage at the Envision 2024 Global Partner Conference, highlighting Trip.com Group's future growth strategies.3
  • He has been instrumental in launching and promoting Trip.Biz's new app, which offers comprehensive business travel solutions.45

Eng is known for his expertise in aligning business needs with technical solutions and has been recognized for his contributions to the travel industry, including receiving the CIO's Award in 2016 and the MD's Award in 2015.1

Highlights

Jul 20 · linkedin

Duty of Care and reliable TMC demonstrates the value of corporate travel program from global IT outage. My flight to US was cancelled due to yesterday’s incident. Trip Biz customer service has been proactively reaching out, offering alternative travel options; providing transparent updates on situations and restrictions which helped on decision making on the best alternative from multiple options. This was my second flight disruption experience due to major system outage and I am grateful for the assistance rendered by corporate travel service team during the crisis.

Speak to our travel professionals Mina Pun 佐々木良幸 Eric Khoo to understand how Trip Biz assist impacted business travelers with our crisis management program.

#TripBiz #TMC #CorporateTravel #BusinessTravel

Jun 7 · linkedin

Strategic partnership with Amadeus to exchange insights and ideas, unlocking business opportunities to strengthen travel program for business travelers.

#TripBiz #CorporateTravel #BusinessTravel #AmadeusHQ #TMC #Globalization

Related Questions

What are Terence Eng's main responsibilities as Product Director at Trip.com Group?
How has Terence Eng's experience at FCM Travel Asia influenced his role at Trip.com Group?
What are some key projects Terence Eng has led at FCM Travel Asia?
How does Terence Eng's background in IT contribute to his role at Trip.com Group?
What are the future growth strategies outlined by Trip.com Group that Terence Eng is involved in?
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Location

Singapore, Singapore