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Tina Domer

Experienced Customer Care Professional

Tina Domer is a highly skilled supervisor with a wealth of experience in training, coaching, and managing staff in customer service roles across retail, telecommunications, and health care industries. Tina excels in setting clear goals for her team members, guiding them towards success while aligning their efforts with the overall company objectives. Her strengths lie in organization, communication, and fostering strong relationships. She is proficient in root cause analysis and problem-solving, always striving for mutually beneficial outcomes. Tina also possesses knowledge of American Sign Language and is adept at using various technical tools, including Microsoft Office Suite, Oracle, and CISCO, among others. Tina pursued a Bachelor of Science in Business Management with a Human Resource Management Emphasis from Minnesota School of Business-Elk River, and has also studied Tourism and Travel Services Management, General Studies, and Human Services from different institutions. Her professional journey includes roles such as Customer Care Manager at Restaurant Technologies, Inc., Customer Service Supervisor at Dynamex and ShopNBC, Support Desk Coordinator/Supervisor at ACS, Team Leader/Workforce Scheduling at Aerial Communications, and Customer Service Representative at Northeast Utilities.

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Location

Elk River, Minnesota, United States