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Todd Krieger

Editorial, Creative, Content and Strategy || Ex-Yahoo! Microsoft & Publicis

Todd Krieger is a seasoned editorial leader currently serving as the Senior Editor at Freshworks, a position he has held since August 2023. Based in San Mateo, California, he has over 20 years of experience in developing innovative digital content strategies and editorial direction across various sectors.

Professional Background

  • Current Role: As Senior Editor at Freshworks, Krieger is responsible for overseeing editorial content, including the launch of "The Works," a platform that explores the intersection of technology and business value, particularly focusing on user experience (UX) design and AI applications in the workplace.12

  • Previous Experience:

    • Strategy and Editorial Consultant: He operated his consultancy, Hi-Tek Communications LLC, from September 2022 to August 2023, working with clients on editorial strategy and content marketing.1
    • Global Editor, Branded Content at Quartz: In this role, he led the development of data-driven visual ads for high-profile clients like Accenture and Deloitte.1
    • Editorial Lead at Elastic: Focused on creating thought leadership content for C-suite audiences.1
    • Editorial Director at Edelman: Managed a team that significantly increased revenue through collaborative journalism practices.1

Educational Background

Krieger holds a degree from Duke University, which has contributed to his expertise in editorial leadership and strategic communication.

Contributions to Freshworks

At Freshworks, Krieger's work emphasizes the importance of effective software solutions and user experience in enhancing business operations. His insights often highlight how organizations can leverage AI to improve decision-making and operational efficiency.234

Krieger's extensive background in editorial roles across various industries positions him as a key figure in shaping content strategies that resonate with contemporary business challenges.

Highlights

Jul 9 · linkedin

If you want to get a vibe for how AI is not coming for us all - take a peep at my latest for The Works on 'The next-gen customer support agent'. Not only is this crucial part of the customer experience not going away, it requires increasingly talented individuals savvy with both tech and humans (EQ #FTW). Many thanks to Jim Iyoob and Shepard (Shep) Hyken for their insights and time.

Jun 19 · linkedin

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Todd Krieger
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Location

San Francisco Bay Area