Sign In

Tomasz Kopyciok

Customer Service Management Evangelist at Servicenow

Tom Kopyciok is currently serving as the Customer Service Management Evangelist at ServiceNow, a leading Enterprise Cloud Company. He has a strong background in customer service management and enterprise solutions, with previous roles including:

  • Lead Enterprise Solutions Engineer for Service Cloud at Salesforce
  • Senior Sales Engineer in the Asia Pacific region at Zuora
  • Senior Sales Consultant at Oracle
  • Senior Support Engineer at CA Technologies and Brennan IT in Sydney

Tom's expertise extends to network design and administration, having worked as a Network Designer at Telstra Infrastructure Services and IT Systems/Network Administrator at Digiplus Pty Ltd in Sydney.

He holds a Bachelor of Engineering and Bachelor of Commerce from the University of Sydney, Darlington. In his role at ServiceNow, Tom is likely involved in promoting and evangelizing the company's Customer Service Management solutions, which focus on automating and optimizing customer service processes across organizations.12

Highlights

Mar 9 · servicenow.com
Posting Journey Accomplishments on Linkedin - ServiceNow
Mar 27 · plat4mation.com
All you ever wanted to know about ServiceNow CSM - Plat4mation
May 20 · en.wikipedia.org
ServiceNow - Wikipedia

Related Questions

What are Tom Kopyciok's key achievements at ServiceNow?
How did Tom Kopyciok transition from Salesforce to ServiceNow?
What specific roles did Tom Kopyciok hold at Zuora and Oracle?
Can you provide examples of Tom Kopyciok's work in network design and administration?
How has Tom Kopyciok contributed to the development of ServiceNow's CSM solutions?
Tomasz Kopyciok
Tomasz Kopyciok, photo 1
Tomasz Kopyciok, photo 2
Add to my network

Location

Greater Sydney Area