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Tomislav Tkalec

Sales Manager at Atos IT Solutions and Services

Professional Background

Tomislav Tkalec is a seasoned professional in the information technology and sales industries, currently serving as the Sales Manager at Atos IT Solutions and Services A/S. Over the years, Tomislav has built a robust career, showcasing his expertise in customer service, account management, and sales. His comprehensive journey through various roles—ranging from customer care to senior sales representation—demonstrates his ability to adapt and thrive within dynamic environments, all while reinforcing his belief that open communication is the cornerstone of success.

Tomislav began his career as a Customer Care Agent at T-Mobile Croatia Ltd. Here, he not only served clients directly but also took on the responsibilities of a CRM Trainer, helping to enhance the skills of fellow agents. His dedication and expertise in customer relations quickly propelled him through the ranks, where he transitioned to a full-skill agent role, demonstrating his capabilities across diverse customer service functions.

Following his tenure at T-Mobile, Tomislav took on the role of Senior Sales Representative at IT Jedan d.o.o., where he was instrumental in promoting IT solutions to a variety of clients. His natural inclination for sales and customer engagement led him to become a Key Account Manager at Terrakom d.o.o., where he further honed his skills in building long-lasting client relationships and achieving sales targets.

Now, as the Sales Manager at Atos IT Solutions and Services A/S, Tomislav oversees sales strategies and team performance while ensuring customer satisfaction remains a top priority. His extensive experience in IT solutions and customer service allows him to approach challenges with both analytical insight and creative problem-solving.

Education and Achievements

Tomislav's educational foundation is rooted in graphic arts, having studied at the Faculty of Graphic Arts and Grafička škola u Zagrebu. His educational background not only equipped him with essential skills in graphic design and visual communication but also fostered a creative mindset that complements his professional endeavors in technology and sales.

In addition to his formal education, Tomislav has engaged in volunteer activities with Zaklada Čujem Vjerujem Vidim, enhancing his understanding of community needs and demonstrating his commitment to social responsibility. His blend of professional experience, educational background, and volunteer work embodies a well-rounded individual dedicated to both personal growth and community impact.

Notable Achievements

Throughout his career, Tomislav has made significant contributions to every organization he has been a part of. At T-Mobile Croatia, he not only excelled as a customer care agent but also developed into a trainer, helping to elevate the standard of customer service within the company. This role not only showcased his knowledge of customer relationship management systems but also highlighted his capability to lead and train others in best practices.

As a Sales Manager at Atos IT Solutions and Services A/S, Tomislav continues to build upon his extensive experience, driving sales strategies that align with the company's mission of delivering innovative IT solutions. His achievements are a testament to his strategic approach and commitment to customer success, solidifying his reputation as a key player in the industry.

Related Questions

How did Tomislav Tkalec develop his expertise in customer relationship management?
What strategies does Tomislav Tkalec employ to ensure team success as a Sales Manager at Atos IT Solutions?
In what ways has Tomislav Tkalec's education in graphic arts influenced his career in IT sales?
What impact has Tomislav Tkalec had on client relations and service at Terrakom d.o.o.?
How has volunteering with Zaklada Čujem Vjerujem Vidim shaped Tomislav Tkalec's professional outlook?
What are some of the key challenges Tomislav Tkalec has faced in his career, and how has he overcome them?
Tomislav Tkalec
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Location

Croatia