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Tonya del Rosario

Customer Insights Leader | ex-Amazon | ex-American Airlines

Tonya del Rosario is a customer insights leader currently working as Customer Insights Manager at Signature Aviation.1 She has a background in marketing and Spanish, with a Bachelor's degree in Marketing/Spanish from the University of Wisconsin-La Crosse. Tonya is known for her collaborative and empowering approach to team building and mentoring, as well as her analytical and strategic skills in using data to drive actions.

Prior to her role at Signature Aviation, Tonya held several key positions in prominent organizations:

  1. Voice of Customer at Amazon
  2. Senior Manager of Continuous Improvement and AAdvantage Customer Service at American Airlines
  3. Manager/Senior Analyst/Analyst of Customer Research at American Airlines
  4. Sales, Design, and Analysis at Millward Brown

Tonya's expertise lies in customer care leadership, and she brings a unique perspective to her role by combining her marketing background with her experience in the aviation industry. Her professional focus appears to be on enhancing customer experiences and utilizing data-driven insights to improve service quality.2

Highlights

Women Executives in Aviation, Aerospace & Defense
Leadership - Signature Aviation
Leadership - Signature Aviation
Signature Aviation | Fixed Base Operator (FBO) Network
Jul 29 · corwin.com
Maria del Rosario Zavala - Corwin

Related Questions

What are Tonya del Rosario's key achievements at Signature Aviation?
How did Tonya del Rosario's roles at Amazon and American Airlines prepare her for her current position?
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Can you provide examples of Tonya del Rosario's team-building and mentoring approaches?
What unique perspectives does Tonya del Rosario bring to her role due to her background in marketing and Spanish?
Tonya del Rosario
Tonya del Rosario, photo 1
Tonya del Rosario, photo 2
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Location

Dallas-Fort Worth Metroplex