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Umair خالد

Food-Tech Founder & CEO at Big Chefs (We're Fundraising) X Careem & X Delivery Hero 🦸🏻‍♂️ (Hungerststion) Helping food Entrepreneur and chefs 👩🏻‍🍳 🥘 🍔 To launch 🚀 fast and Scale Big

Umair Khalid, with 15 years of extensive experience in the Saudi logistics industry and startups, excels in leading customer service and operations support functions. His expertise lies in driving account maintenance, problem-solving, data-driven solutions, proactive procedures planning, staff support, and system implementation. Umair possesses comprehensive knowledge in sales, customer service, operations, logistics, and the startup ecosystem. As an excellent team builder, he showcases exceptional leadership skills and a talent for training, motivating, and managing customer services and operations staff to achieve KPIs. Among his achievements are boosting supply NPS and happiness KPIs, launching Qaseem City for Careem, leading programs to enhance quality, loyalty, and bonuses, conducting retraining initiatives for delivery specialists, implementing online and offline marketing strategies to increase supply, and spearheading quality projects to ensure delivery specialist data integrity.

Umair خالد
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Location

Saudi Arabia