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Valerie Molina

Customer Success Leader ⭐️

Valerie Molina is a dedicated professional with over 12 years of experience, excelling in leadership roles to facilitate impactful online experiences for top global brands. She leads a team of Customer Success Managers at Gainsight, showcasing proficiency in bilingual communication (Spanish and English), project management, and digital strategy. Valerie is adept at public speaking and is passionate about delivering valuable insights to audiences. Apart from her corporate involvement, she actively mentors Chicago high school students for college readiness through iMentor. Valerie holds a degree in B.S. Marketing Communications, Public Relations & Advertising, with a Minor in Journalism from Emerson College. Her extensive professional journey includes diverse roles at renowned organizations like Gainsight, inSided, Contentsquare, Deloitte Digital, Sprinklr, University of Florida, mcgarrybowen (Dentsu), Big Fuel Communications (Publicis Groupe), Horizon Media, Hill Holliday, Emerson College, and JVS.

Highlights

May 16 · linkedin

Gainsight’s #Pulse2024 conference has been a blast!

Here are some of my reflections:

  • Meeting customers IRL brings so much joy 🤩
  • Hosting 240+ Pulse attendees at Circles of Success event for the second year in a row was fabulous. Networking + solutioning creates pure magic!
  • Seeing Andy Cohen IRL was such a treat. Fun fact: I have a doctorate in all things Bravo TV 📺
  • Constantly learning from peers and leaders in CS, Community, Education and beyond has been priceless

Grateful for the experience and for this Community. You all keep me on my toes 🤍

#Community #CustomerSuccess

Gainsight’s #Pulse2024 conference has been a blast! 

Here are some of my reflections: 
Meeting cust
May 15 · linkedin

Day 1 of Gainsight’s Pulse conference is finally here! With all of the amazing AI innovations and inspiring conversations, I can't believe it's my third time experiencing the magic of the Pulse US conference. It's so great to catch up with other Gainsters, customers, and partners to learn about what energizes them.

If you're attending, don't hesitate to message me on the Pulse app or stop me in the hallway to say hello! I'm excited to connect and make the most of this event. Let's do this! 🚀🚀🪄✨✨ #Gainsight #Pulse2024 #Connection #Community

Valerie Molina
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Location

Chicago, Illinois, United States