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Vincent Douin
Principal, Marketing Consulting, Customer Practice - TMT Market
Vincent Douin is a seasoned professional in the TMT (Technology, Media, and Telecommunications) industry with a remarkable 18 years of experience.
His specific skills encompass a wide range of expertise including Corporate Strategy, Go-to-Market Strategy, Marketing, Customer Analytics, Product Lifecycle Management, Customer Loyalty, Customer Value Development, Customer Experience Management, and Digital Transformation in both B2C and B2B environments.
Vincent Douin's areas of competence and customer focus span across various sectors within the TMT industry such as Telecom companies (wireless, broadband), cable companies, pay-TV players, MVNOs, Network equipment providers, smartphone, and Set-Top-Box manufacturers. He boasts a strong knowledge of the technology and innovation ecosystem.
With an impressive international track record in over 30 countries, Vincent Douin has operated in both mature and high-growth markets across regions including Europe, Middle-East and Africa, APAC, and North America.
Currently, Vincent Douin serves as a Partner at EY, leveraging his extensive experience and expertise to drive business growth and strategic initiatives within the TMT industry.
Highlights
How streaming services can drive profitability with customer centricity. Have a look at this white paper developed in partnership with #adobe Customer retention and lifetime value management are critical to streaming service profitability, as providers face market saturation and rising customer acquisition costs. A data-driven, personalized approach to customer value management helps organizations acquire subscribers profitably and keep them engaged. #streaming #streamingwars #streamingservices #mediaandentertainment #personalization #retention #data #management #lifetimevalue #churn #growth Nikki Hutsell | Madhurika R. | Fernando Schiantarelli | Natalie Szogas | Sam Goren | Jason Pepe | Jill Sawyer | Charley Shoemaker | Cristina Sierra | Amy Limb - Balletta | Sam Garfield | Starla Mehaffey | Cathi Mason
#ces2023 was the great reconnection! Here are my 8 key outputs from the show this year. Obviously not an exhaustive analyst report but a recap of my impressions visiting the different halls and joining selected panel sessions. Enjoy the reading #connectedtv #streaming #substainability #smarthome #metaverse #homeentertainment #gaming #digitalhealth #ev
