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Vipin Sharma
Sr. Program Manager- Fujitsu Australia Limited
Vipin Sharma is a seasoned professional in the field of Information and Communication Technology with extensive expertise in Managed Services Due Diligence, Transition, Operations Stabilization, Relocation/offshoring, and Transformation.
He has a broad spectrum of experience spanning across industries such as Banking, Retail, Hospitality, Telecom, and Technology, showcasing his adaptability across different sectors.
With a global work history that includes 20+ countries and diverse assignments, Vipin has accumulated valuable multicultural experience essential for working in an international environment.
His technology proficiency covers a wide range of areas including IT infrastructure, Application hosting, Cloud Migration, and Mobile Infrastructure, reflecting his versatility in managing various technological aspects.
Vipin's transition expertise encompasses Project Planning, PMO Setup, SLA Management, Knowledge Transfer, Change Management, and Operations stabilization, highlighting his skill in managing complex transitions effectively.
In service delivery, he excels in Incident, Problem, Change Management, SLA/KPI Management, Vendor Support, and Offshore Migration, underscoring his comprehensive understanding of service delivery dynamics.
Vipin Sharma's Transformation experience includes Operations Maturity Indexing, setting up standard Operations frameworks, and driving continuous improvement cycles, indicating his strategic vision in transforming operations to enhance efficiency.
His practice areas include ITIL, TeleManagement Forum Standards, Lean, Six Sigma, and Prince2, demonstrating a strong commitment to industry best practices and standards for operational excellence.
He holds a Certificate in Digital Transformation from the Imperial College Business School, further enhancing his knowledge and skills in the digital realm.
Throughout his career, Vipin has held key positions at reputed organizations like Fujitsu Australia Limited, NCR Corporation, Vodafone Managed Services at Tech Mahindra, Huawei Technologies, Nokia Siemens Networks, Ericsson India Limited, and Koshika Telecom Ltd., showcasing his progressive career trajectory and leadership capabilities.
